Streaming + Device & App

"Every 10 minutes, regardless of the current content being viewed, the system automatically triggers the on-screen guide and initiates an account switch. The user must then manually confirm by pressing 'OK' to resume playback of the originally selected program." What should we do to repair this issu

I have deleted and reinstalled the app several times. Help says to clear to the cache, but I don't see where to clear the cache on the iphone. I have turned on/off/on location services. Changed the password etc. Nothing seems to work. I was out of the country (usa) for a couple of weeks and then is

With the DirecTV Stream service and subscribing to mini Genre (my entertainment) package, does it automatically come with a free Gemini Air device? (TV set top box or dongle) Is there a monthly usage charge associated with the Gemini device?

Has anyone claimed a 15 dollar bill credit on the Directv Perks website and had it automatically credited to your bill. I have claimed that reward 4 times since December and every time I have to contact their live chat support to get it applied to my bill. It is supposed to automatically apply in 1

Unable to log into app

When I open my DirectTV app on my iPad Pro (IOS 15.6), I get a window that says ‘Looks like something went wrong. Give it a try later. (Error 8003)’. However, I can stream with other apps with no problems. I have made certain that my log-in is accurate, tried deleting the app and reinstalling, reboo

I have changed User Name and Password and still can't get into my account.

I have three Osprey boxes for my stream service. I’m nothing but impressed with the service coming from lifelong overpriced cable services. Recently I purchased a Sonos ARC Ultra sound bar, connected to the eARC compatible HDMI2 port on my LG OLED display. The Osprey is in HDMI1, and a Firestick is

Has anyone experienced this issue while trying signing up for Directv with internet. It won’t take any payment method like visa, Mastercard any kind of debit or cards. It keep saying authorization decline. We can’t validate. Please try another different card. My cards are find. I called the bank and

I need a remote control that is compatible with a DirecTV is internet based thru DIRECTV STREAM box that is user friendly for and elderly person with Parkinson's. The remote that they were given is way to small and DirecTV rep said there were no other options. Please HELP! What other remotes will wo