Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!
Streaming + Device & App

Streaming + Device & App

Have DIRECTV without a satellite dish? Get answers to your questions 24X7.
Ask a question

Latest Conversations

(7046)
Can’t control DirecTV app on Firestick

Anyone have an issue where the app stops responding on FireStick? The channel is still playing but we can’t control anything. Every other app works fine, it’s just the DirecTV app. We have to uninstall and reinstall a minimum of 4 times a day.

Question

104

1

0

Guide no longer working on app

The guide stopped working today on the DIRECTV Stream app on my Sony tv. I have attempted to force stop the app and signing back in but all it says is “No information available. Please try again”

Question

727

18

0

dvr'ing multiple recordings of the same show

so there's certain shows, for instance, 'nba gametime,' that, when i had u-verse i liked to record multiple times in the same night in case the first showing didn't record the whole show, like when the game that was on before it went late or something but on directv stream i don't have this option b

Question

340

8

0

Sign up glitch on dtvs website

I’ve been trying for hours to sign up for a no contract stream account and last page where you enter credit card info and address keeps saying I must enter something into the optional apartment # suite # box even though it’s a house. And no matter what I put in that box it says wrong format. It will

Question

224

6

0

Customer Service is terrible!

Is the only way to get help from DirecTV is to be on hold for over 2 hours and then to be disconnected? I wrote a long 1 star yelp review. They messaged me to connect to facebook. I did and they were of no help. Can't wait for my contract to end. And these people stay in business?

Question

192

4

0

my box won't work.

when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images. How do I reset the box?

Question

124

2

0

Accepted Solution

DIRECTV streaming box won't function when ethernet used for other Apps

My DirecTV streaming box receives its signal via Wifi from my router. Everything has worked flawlessly from the beginning. I also use streaming apps for Prime Video, Discovery+ and Paramount+. These have also been sent via Wifi from my router directly to my LG smart TV. The Discovery+ and Paramount+

Question

268

6

0

Streaming unable to start early or extend recording. Cannot search for past shows.

I just switched from Satellite to Streaming service. With Satellite I was able to start a recording early, and extend it up to 3 hours. Now with Streaming I cannot do that simple thing? Please fix this DirecTV!! Also, with Satellite I was able to select a stations, and then go back in time and watch

Question

97

2

0

Closed

my box won't work.

box comes on, it is supposed to go to home, it does not. i press home it does come up but no images just gray squares. how do i reset the box.

Question

47

0

0

app network setting

the app doesn't show my current network, just the old (gone) one

Question

67

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?