
Streaming + Device & App
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login
why am I getting an error message everytime I try to get to a login screen. I went through att previous and when I even press DirectTv on there screen it takes me to same error message.
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Streaming Account
662
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Bad Service
Today I cancelled my service. I have been a loyal customer for years. I even moved states and continued my service, which DirectTv recommended. However I went to access some shows I DVR and could not. After spending hours on the phone it turns out DirectTv didn’t switch my service correctly. Meaning
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Streaming Account
145
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Aerwave
Does anyone have trouble connecting using Aerwave? All my devices work fine but I just got DIRECTV streaming and cannot connect
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Streaming Setup & Equipment
52
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Final Bill
I am still able to access my online account. Although, Directv has drafted the early termination fee, I am unable to see a final bill online. I was told the first time that I called, that I would be able to see the amount after 24 hours. It has been 48 hours and I am still not able to access. I need
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Streaming Account
447
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Gemini logged into someone else’s account
Since march 1st my Gemini has been logged into someone else’s account. My recordings are gone, my channels are gone, they are local channels from some other state. My apps are gone. I’m unable to log out due to auto sign in, I’d need this persons account information. I’ve been with technical support
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Streaming Setup & Equipment
482
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Accepted Solution
Gemini Air Slow Guide display and channel change video buffering
Started a couple of days ago. The Guide is slow to display and same for changing channels. Also occasional message re video loading, i.e. buffering. Originally I thought maybe something was updating in the background but it has now been a few days and the Guide and changing channels are still slow.
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Watching & Streaming
137
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Gemini to Sonos soundbar connection
I’m trying to use my Gemini with my Sonos soundbar. I had it working fine with my genie with just digital audio out of my tv and into the Sonos. However the Gemini is RF so it can’t control the Sonos directly. So I’ve now put the digital audio out of the Gemini into the Sonos. I have sound but still
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Streaming Setup & Equipment
359
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Closed
How to record a series new episodes only on a certain channel?
I'm new to DirecTV Stream and I've got it mostly figured out except for one thing. I'm trying to setup a series recording for Pardon The Interruption on ESPN. I only want it to record new episodes. But when I setup the series recording it's grabbing the show several times a day as it airs on ESPN, E
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Streaming Setup & Equipment
581
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Accepted Solution
Official Solution
Closed
"Are you still watching?"
I get this question often when I leave my TV on any ONE channel for several hours (usually 4 hrs)...and there's a count-down clock running that means the system is going to shut me down or change the channel if I don't respond within the next few seconds. WHAT THE (Edited per community guidelines) B
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Watching & Streaming
11.7K
21
Gemini box logging me into someone else’s account
Box has been working for 6 months. Yesterday when we turned on TV it logged us into someone else’s account. I can’t log out since it’s set to auto login and that can only be turned off by logging into the strangers account. I tried resetting the device but no success. I called customer service and t
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Streaming Setup & Equipment
133
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