
Streaming + Device & App
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USA Rep
I can't understand the rep that I called and it took them 10 min just to verify my account, so I hung up. very frustrating. to the point I want to just cancel everything. Is there a US Rep number?
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Streaming Account
163
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DIRECTV stream app doesn’t show up when i search to install it on my Samsung TV
We are renting a home. On two of the 3 Samsung TVs, no problem, we searched for, found, installed and are able to use DIRECTV stream app. On the largest Samsung TV, however, in the living room, when I search for apps, DIRECTV doesn’t show up. At all. It’s a newer TV, so i cannot imaging this is a co
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Watching & Streaming
254
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Guide Consistently Wrong
I am so frustrated with Direct TV … the TV Guide (on the app on my iPad and using Gemini) is constantly wrong. I am a WNBA fan and the TV Guide rarely lists the game (local FOX affiliate and ESPN) and now, the Playoffs aren’t listed on ESPN. Xfinity has the correct information (I checked with my fri
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Watching & Streaming
964
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gemini plug error on tv 5109
theres this error on my tv that says please use the power supply that came with the device
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Streaming Setup & Equipment
390
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Revert Samsung smart TV app.
When will the DirecTV Stream app for Samsung smart TVs be reverted to a usable/stable app?
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Watching & Streaming
235
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Gemini air not working
Went to use remote and it’s not responding. It’s brand new worked yesterday no it’s not. Service started yesterday night
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Streaming Setup & Equipment
120
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Can't record local channels
I have a gemini box. When I try to set an advance recording of an upcoming show, the box tells me “Whoops xxxxxx is over” and it won’t set the recording. It only happens on local channels. Any ideas?
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Streaming Setup & Equipment
139
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Upgrade to watch error message
Get the error message occasionally when starting my DIRECTV service through appletv. The app is updated. So is the appletv app. It only fixes itself when I turn the tv on and off a number of times. ready to switch services.
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Watching & Streaming
228
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Issues with Apps on gemini air
New user with the gemini air and having issues with a few apps looking to see if this is something others have seen..... vudu/fandango - mot allowing UHD streaming. Option is not even there netflix - not allowing UHD or atmos sound i have tried resetting the device and reinstalling the apps but it j
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Streaming Setup & Equipment
362
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