
Streaming + Device & App
Latest Conversations
Hulu updated / Gemini box (Osprey)
There is a Hulu update in the Gemini box google play store that fixes the Hulu app issue.
Question
•
Watching & Streaming
84
0
0
0
Closed
Customer support is clueless, how do you know?
When I posted HULU isn't playing on DirecTV streaming (and it still isn't), now for 8 days and some of the replies are HULU is working on the problem, when I called yesterday twice, HULU customer support is clueless of any fix and when it's happening. So where do these responses on here come from th
Question
•
Watching & Streaming
142
6
0
Local Channels
So I signed up for the 5 day streaming free trial. I wanted to switch from YoutubeTV to get SNY again. My problem is with getting my local channels correct. My zip code is 18428. I'm in PA. When I enter that zip on directv local channel lookup it asks to pick a county. One county gives me the correc
Question
•
Watching & Streaming
330
3
0
Closed
When is DirecTV replacing defective boxes?
Why isn’t DirecTV replacing defective boxes that no longer work with HULU? I believe this is day 11 or 12 and it still isn’t fixed.
Question
•
Watching & Streaming
73
1
0
Final Bill and ETF
I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked
Question
•
Streaming Account
227
4
0
if you switch from dish to streaming, can you still feed multiple screens, using genies?
if you switch from dish to streaming, can you still feed multiple screens, using genies? I like to watch as many as 5 screens at once (for sports). Also, only my one, large screen is a smart tv. The other ones don't allow for internet access. That's why I'm wondering if you can still use the genies.
Question
•
Streaming Setup & Equipment
203
2
0
Prime video not launching
Prime video app will not launch. I have checked for system updates, rebooted the system, and force stopped the app. It says "you must sign into your Google account", but I AM signed into my Google account. I even removed my Google account and added it back to the system, but I am not having any luck
Question
•
Watching & Streaming
945
7
0
How do i get a gemini air if i already have service
How do i get a gemini air if i already have service
Question
•
Streaming Setup & Equipment
147
3
0
Unable to receive login code sms
I am trying to login, however i get the message To help keep your account secure, you’ll need to confirm your identity. We’ll send a one-time code to ***.**6.0412. The code may take a few minutes to get to you. This is not my phone number
Question
•
Watching & Streaming
331
3
0
wi-fi disconnect after 4 hours
I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?
Question
•
Streaming Setup & Equipment
139
6
0




