
Streaming + Device & App
Latest Conversations
Pause Button
When I hit the pause button to pause the TV, after coming back to the TV and hit pause so I can continue watching, its as if it never paused. Yes, I know for a fact that I paused it because the screen pauses. When I come back there is a screen saver that reads, press any key to continue, so I press
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Watching & Streaming
391
10
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How to restrict purchases
limit purchases for elderly dementia person watching DirectTV stream
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Streaming Account
107
1
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Multiple Locations
I understand that 3 streams can be accessed out of the home network (if one of the 3 is mobile), but it’s unclear if that’s in addition to the home device or not. So is it possible to have 4 locations streaming at once (if one is the home network and another is mobile), or is it a max of 3 locations
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Watching & Streaming
134
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Direct TV Stream App on Roku is stuck on Starz Pop up Ad
My Direct TV Stream app running on Roku is stuck on a STARZ pop ad shortly after loading and it won't let me click on "OK" to dismiss.
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Watching & Streaming
188
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Accepted Solution
Closed
Recording Past Listed End Time
How do I add 15, 30, 60, 120 minutes past listed end time? This is needed to record complete football/basketball games.
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Watching & Streaming
949
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Inadequate Configurability of Gemini user interface & remote (for the product design team)
I've been using DirectTV streaming over Gemini for a couple weeks now and here are some thoughts about the user interface & the remote, along with suggested fixes, that I've encountered. The Gemini Air remote has black buttons on a black cover--difficult to see in a darkened room while watching TV.
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Watching & Streaming
161
2
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Gemini Air Failures
I have had the Gemini Air for several month. It seems to have 3 repetitive failure modes: 1) Least serious: Intermittently the remote disconnects/reconnects(Bluetooth). When this happens I see no response to a command and the blue lights on the top of the remote blink slowly. After a few seconds it
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Streaming Setup & Equipment
764
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Women's teams in My Teams???
I would like to add women's teams I follow to My Teams under the Sports Central tab but there is no option to do so. I googled it and other customers have asked for this for a couple years now and customer support has responded vaguely but never addressed the actual issue nor has the feature been ad
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Watching & Streaming
133
2
Library recordings won’t play
Just in the past two days, we have been unable play Library recordings on two of our three TVs with Gemini devices. Name of the recorded programs comes up on the screen, then nothing for several minutes until a screen comes up with the message, “We’re aware there’s a problem. We’re working on it.” T
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Streaming Setup & Equipment
367
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