
Streaming + Device & App
Latest Conversations
Accepted Solution
How to change Netflix accounts?
There is seemingly no possible way of changing the email address once signed into Netflix on DirecTV Stream... I am able to sign out of the Netflix app but it will not allow me to change the email address. Am I missing something? Is there some way of factory resetting the app? When at the password e
Question
•
Watching & Streaming
348
2
0
UCONN women's basketball access on a new local station WWAX
WWAX is a new local channel not offered by Directv stream in Connecticut. Please add this channel so that we can watch our beloved Huskies!
Question
•
Watching & Streaming
375
2
0
Up arrow does not open the guide
As of this week when I go into the app it says to use the up arrow to go to the guide but when I do that it just takes me to the last channel
Question
•
Watching & Streaming
514
30
Payment Process
I am writing to express my dissatisfaction with my recent experience with my DirecTV account. I recently switched from your satellite dish service to DirecTV Stream, but I have encountered a significant issue regarding the payment options and service access. I was disappointed to discover that my pa
Question
•
Streaming Account
245
2
0
How do I find an old version of Direct TV app that works with IOS 12 on my IPAD, the lastes IOS the Ipad will support?
How do I find an old version of Direct TV app that works with IOS 12 on my IPAD, the lastest IOS the Ipad will support? It worked yesterday, but today it says I need to download a new version of Direct TV App. But when I try, it says it will only work with IOS 14 or higher. I try to download IOS 14,
Question
•
Watching & Streaming
362
2
Please for the love of god, FIX THE 10-SECOND SCREEN SAVER.
We have a streaming/Genie, so nobody suggest 'disconnect the internet'. Don't say 'turn off screen saver' in settings, it doesn't affect this feature. If you're watching a show and pause it, in 30 seconds (actually, for Christmas, it seems to be down to 10 seconds now), it goes to a screen saver / a
Question
•
Watching & Streaming
196
3
0
Closed
Can't disable screen saver
I have a month old Gemini box. When I'm watching something and pause, a screensaver comes on after 30 seconds. It shows various landscape scenes that are very bright, which is a huge shock when you're watching a very dark movie or show. I checked under Settings/System/Display and both the Screensave
Question
•
Streaming Setup & Equipment
3.1K
11
0
Favorites when jumping to day
If you jump to a day the guide switches to show all channels. There is no way to display only favorites when jumping to a day. This means you have to scroll through all channels which defeats to purpose of having favorites. Very annoying when trying to find a future broadcast via the guide.
Question
•
Watching & Streaming
161
6
0
Please be careful of doing anything on your account online or your phone app, changes that occur even by mistake cannot be corrected!
I went to my account online and saw a banner which provided some promotional offers for some add ons, which I clicked on. This then took me to my account to the "Manage my TV Package". I scrolled down to see my "HBO MAX" and "Showtime" were listed at the price of $16.99 and $12.99 which I have not p
Question
•
Streaming Account
188
2
0
LG Volume Control
I have several DTV Stream boxes and I'm pretty good with them however I have an issue with the one I just set up. I am using an LG TV with no soundbar (sound system) - just internal speakers on the TV. When programing the remote, it detects the LG TV as well as an LG sound bar - I don't have a sound
Question
•
Streaming Setup & Equipment
902
5
0




