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Red Cross in my tv screen
There is a Red Cross in my tv screen and nothing happens. Restarting it doesn’t help
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U-verse TV Equipment
Alex Trebek final Jeopardy episodes
U-Verse not showing final Alex Trebek episodes is a huge dissatisfaction for customers!!!! Why wouldn’t these be aired January 4-8 as stations indicate they will?? Fortunately, we have HD antenna and recorded from it. But this is the second straw after the failure to keep NBC on the air in la
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Watching U-verse TV
How do we watch Cross Country skiing on my TV and app? We paid for Peacock and we have DirecTV.
How do I watch Cross Country skiing on my TV and app? We paid for Peacock and we have DirecTV. Thanks ?
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Watching DIRECTV
AT&T cross bored my sewer line
I have had a camera placed into my sewer line for back ups and there is a utility line through it. i have had the flags placed in my yard and the ATT line runs right through the sewer line where the blockage is. I have had to jet my sewer line multiple times. I have attempted to contact the region
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U-verse TV Account
Updated to 4K with HS-17-500 mini and C61K-700. Will Alex a work with it?
Upgrade to C6-k-700 and HS-17-500, from HR44-500 and C51-500. Alexa had been working great but now it is giving a "having a problem communicating with Direct TV" message. I've deleted program and reinstalled, problem is the HR44-500 keeps popping up as the only thing that will connect. The 4K's are
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DIRECTV Equipment
Nope... I only get Teen tournaments on Jeopardy and I want to see Alex Trebek’s last shows.... if this true, what am I doing wrong?
When are you going to resolve the problem with TEGNA?
When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area. Customers should not have to deal with the petty problems between Uverse and TEGNA. Work it out or lose a long time subscriber.
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Send Alex a PM he is an ATT Community Manager on the forum. http://forums.att.com/t5/user/viewprofilepage/user-id/318276
I know it's not available. WHEN will it be available in my area?
I'm not sure this message belongs here, but like everything at ATT lately, I couldn't find anywhere better to ask it in less than an hour. We've been loyal ATT customers for nearly a decade. I pay for DSL (3.0) residential Internet service, which is the max offered here. I love its rel
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I agree with TG, send Alex a PM he will get you to the right person to resolve your issue.
customer service
I am writing to vent my frustration with your customer service department. I contacted them yesterday (9/10/12) and spoke with Mrs. Baldwin. I had some questuions pertaining to my bill. I was curious to know why the bill was so expensive. I signed up for the $145.00 Uverse plan and my bill is over 2
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Send Alex a PM he is an ATT Community Manager on the forum. http://forums.att.com/t5/user/viewprofilepage/user-id/318276
Cisco wireless receiver known issue with playback of recorded content
The wireless STB has a known issue that T needs to address. When viewing recorded content, either SD or HD, the message "Press OK to See Your Recording" appears about every 5 minutes in a white box at the bottom of the screen. The only way to rectify is to press OK, which brings you to the recorded
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Send Alex a PM he is an ATT Commumity Manager on the forum. http://forums.att.com/t5/user/viewprofilepage/user-id/318276
Unable to Change Services Online
Is anyone else unable to make changes to their U-verse services online? For the past couple of weeks, selecting the Change Plan hyperlink on the My Services page after logging into my account results in the following message: UCKH12: We’re sorry, but we are unable to process your transaction at
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softwear update
received call from Alex Thompsen from directv. says he will show me how to update my receiver. SCAM?
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DIRECTV Equipment
@jmanganiello - What Alex said, plus pull the plug reboot of theTV & change the DNS server in the TV to 8.8.8.8 (Google).
vizio wireless tv stopped connecting
my vizio stopped connecting to my netgear router. It asks for the WPA2 password but when i enter it i get a "not connected" message please try again. All other devices are connected.
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This is after my TV service was interupted, twice! No difference to yesterday by much. It's still screwing up, and it's thanks to AT&T's horrible service. I think I'll have to tell Alex about this.
UVerse!?!?!?!
Because our DVR was broken we called AT&T for a new DVR and AT&T was suppose to send a 802.11n modem/ router a few months back with it when we requested it and paid for it because my area code can get one from AT&T for our Internet and TV bundle. They sent a 802.11g without the power supply, so we c
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Got ya. Thanks! Hopefully I won't have to cross that bridge.
Wireless receiver: "U-verse is not available at this time; try again later."
So a few days ago I noticed my tv, with the wireless receiver, had nothing (problem could've started over a week ago as I don't watch that tv daily). Other receivers are working fine. I've restarted, replugged, reset, for everything in-line, and nothing works. What I think could be happening is a
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Whole house reboot: So far, so good....let's cross our fingers, burn some sage and say a prayer.
Do I need a new wireless box?
The wireless STB in the LR keeps freezing and won't allow the 1 hour pause function. I'll pause it and within minutes, I get the "jumped to live TV" message. I've restarted it numerous times and it's still doing the same thing. The DVR is OK. The other STB is OK. It's just
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That did not even cross my mind. All good. Thanks for the help, you ROCK......
Update is on screen , what to di
A message on the screen says update with choices: shoe details, update later, update now. I want to update now. What should I do?
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stephenatrs - Post your model router. If someone cannot answer you can ask Alex in a PM. I am thinking you only need to return 3800 & 3801. But, that is a guess. Did you pay $100 for it initially?
how to return 2WIRE router
I am trying to return the router after cancelling my service with Uverse. After 3 calls, the service rep gave me an order # but the UPS store showed me the list of items that can be returned and the router is not one of them. One of the reps said that I need to return the router; the 2nd rep said th
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Thanks for your help. Unfortunately when I do a search nothing comes up for cross country skiing.
How do we watch Cross Country skiing on my TV and app? We paid for Peacock and we have DirecTV.
How do I watch Cross Country skiing on my TV and app? We paid for Peacock and we have DirecTV. Thanks ?
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I agree with JFW, send Alex a PM. It will be in your best interest.
RCSMG
commented
13 years ago
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non U-verse voice calls
We recently signed up for ATT U-verse. We signed up for U300, and U-Verse Voice 250. The information we received said as follows. AT&T U-Verse Voice 250 250 minutes of calling each month to anyone in the U.S. and U.S. territories. When we got the bill, We were charged for all non U-Verse voice cal
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