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Contract commitments void when T changes subscription content?

I discovered recently that the Preferred Choice package I subscribed to was changed by AT&T in order to populate new packages. I was not at all pleased nor did I know it was coming. I've been signed up since 12/2019 for a 2 year commitment. I would like to think that it was a mutual commitment b

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Have U-Verse TV on a promo. Can I add a premium channel without voiding the promo?

I know that removing any service voids the promo I am on but does adding a premium channel (TV5) also void the promo? I ask as when I try to add it via their "Ethernet-to-HDMI converter" I am told that I cannot add the channel. (I have the U-350 plan) I moved from Spectrum to at&t U-Verse becau

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Sounds like the OP doesn't want facts. They just want to scream into the void like a spoiled child.

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1 year ago

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Direct TV Skill will not link to Alexa app

Alexa use to work throughout the house. Then it quit all of the sudden without cause. Now it says I have to enable the skill again. When I try to enable the skill in the Alexa app it either says there’s an error connecting to Direct TV account. I’m all on the same network, have restarted everything,

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Wrong payment

I paid to much off a credit card and I want to void a payment.

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If you're being billed for NFL Sunday ticket in the second year then canceling service doesn't void that sports subscriptions are non refundable

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2 years ago

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Being charged for NFL Sunday ticket even though no longer have service

We were deceived into a 2 year contract with directv including free nfl package from att representative at Costco. We were told no contract but it came with a contract. Then now we are dealing with being billed the nfl ticket even though we noticed directv we don’t want to nfl service. We have had t

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A POA is void once the person dies. An attorney will tell you: A POA does not survive the death of the principal.Once a person dies, the designated administrator (Executor) must handle the business affairs of the estate.

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Termination of Service through Power of Attorney & non-response

I sent an email to terminate the service for my uncle on 3/20/2020 to the att_poa@att.com with his bill and a copy of my Power of Attorney. He has since passed on 3/22/2020 and ATT continues to automatically debit his account.I have not received any correspondence and the automated response stated i

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I DO WHEN IM NOT EVEN TOLD MY BILL IS GONNA DOUBLE NEXT MONTH. AND IF YOUR CEO CHANGED POLICIES THATS NOT MY FAULT. THAT MEANS THE CONTRACT IS NULL AND VOID BECAUSE THATS WHAT WE WERE TOLD WHEN WE SIGNED UP.

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Billing

Been trying to get our bill fixed for over a week with no one willing to help. even tho my wife gave me permission to work on this bill. and Direct TV still REFUSES TO DO ANYTHING TO HELP. STAY AWAY FROM THEM.

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@TexasBrit I thought that was against rules for leased receivers to open the box up. That would void warranty sticker. @stoeck if your HR24 is owned then you can ideally open it up and replace the HDD.

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HR24 Hard Drive failed

Hard drive failed the short, long and threshold test. I am assuming it is a goner. Called DTV and they refused to replace it with anything but a Genie. I already have a H44 and three wireless clients. I need a box I can use in addition to that setup. They don't want to offer me anything but a 17. I

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I would advise against opening the receiver and trying to swap hard drives. It will void the warranty on the receiver and they may charge you for it if it is opened.   Also, the hard drive will be formatted when installed in the new receiver.

 commented 

4 years ago

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HR54-700

Hi all,  Our HR54 HDMI port has burned out for the second time.    Att sent me a replacement HR54.   Can I remove the hard drive in the broken HR54 and pull out the hard drive of the new HR54 and replace it with the old hard drive?   I'd like to keep my recorded s

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Gutter or Soffit installation

I just had a new roof put on and have a tech coming to reinstall the dish. The roofing company just told me that if I have it drilled into the roof it will void my warranty. A pole is not an option. Is there a such thing a bracket to install using the gutters or underneath to the soffit?

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Your service agreement is for DirecTV service, no matter who owns it. Be it you got it years ago when it was by itself, just after the acquistion by AT&T, or even adding in the new co-owner. Ownership or management changing hands does not void

 commented 

2 years ago

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Direct TV breach of contract. Price increase middle of contract.

So I have Direct TV Satellite and my bill just went up almost $5 not a lot but a price increase in the middle of my contract. With a 2 year contract price should not go up until after the contract period plus I was told that was the price for the contract. I can't cancel before the contract without

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I too was told would get gift card never received it called about it after over an hour on the phone was told the cards are non void after 30 days. I enjoy the service provide by DirecTV and at&t but don't like feeling played or lied to.

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did not get 100$ visa gift card

I was told that if I signed up for both Internet at phone I would receive A 100$ visa gift card its now 3 months later and I have not received it. I talked to a Representative who sent me to a website that when I put in my account number doesn't recognise the number as being valid.

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Thanks for the input!  However, I am a total noob when it comes to Directv and am not sure what your suggestion entails.  If I order a an HD DVR or HD Receiver as you indicated, would that replace the Genie (HR44/700) or be in addition to it? And in

 commented 

6 years ago

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Trying to Add a Wireless Genie Mini - Setup Refuses to Add

Directv was installed 8/15.  So far very satisfied.  The original order was based on a "special" at my Walmart store, with a very goods quoted price to replace the previous cable service.  So far, so good.  It came with a Genie (HR44/700) and three Genie Wireless receivers. Pro installer did well. 

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HD DVR Hard Drive Space

I was just wondering if there was a way to increase the Hard Drive space? I know that you can just switch out the existing Hard Drive BUT that will void any warranty or protection plan. I noticed that there is a USB input on the front and didn't know if attaching an external drive would increase the

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Sales agent sets the order up and sends it to DirecTV.DirecTV sends you their official order confirmation, verifying what is actually on the order.Accepting install with tech you are accepting the order confirmation as verified.So the contract is not

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Billing

Been trying to get our bill fixed for over a week with no one willing to help. even tho my wife gave me permission to work on this bill. and Direct TV still REFUSES TO DO ANYTHING TO HELP. STAY AWAY FROM THEM.

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DirecTV voiding agreement over monthly price

DirecTV agreed to discount my monthly rate but continued to charge the full amount. When asked, customer support confirmed that I was offered a discount but they would not comply and my only alternative was to cancel--a deceptive practice to say the least. Now they have lost a customer who has bee

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@streamer22 This does not void your contract. All TV providers have a clause that states that programming and channels may change at any time. Your being upset does not change the Terms of Service. There is never a guarantee you get any partic

 commented 

3 years ago

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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