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pay per view deleted

I rented...recorded.....downloaded..whatever it is, Bedtime stories on Saturday Dec. 4th.  $3.99.  By Monday the 6th, it was showing deleted in my history.  I DIDNOT delete it, but it says it is no longer available because it is no longer "purchasable".  But it is purchasable, i just checked.  What

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Uugghh, all these stories are too close to mine..smh

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worn out

When I signed up with att my bill was suppose to be either 117 or 118 each month.  Every month I spen at least an hour on the phone with customer service to have my bill corrected.  Every month I am told that it will not happen again.  Bur.....I am wondering if other people are having the same probl

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Well, good for you and you're welcome, from both of us.  Reading success stories makes my day.

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14 years ago

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DECA

I have read thru pages of posts, and can't seem to find the specific answer I am looking for: I have the following system:SWM dish and splitterHR24 with inline SWM Power InserterHR23Cable Internet (fully networked with Cat 5 and wireless).  I understand that the HR24 includes built-in DECA, and that

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@Cissyof4  It’s unfortunate they has to resort to this system to take the human element out. But for every legit billing issue there were thousands of sob stories and pretty convincing stories at that. At&t/directv lost money for non payments. Employ

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Horrible Customer Service

We've been DirectTv customers for 20+years, pay our bill the first of every month. Back when Verizon and DirecTV had their "One Bill" a payment got lost during the transition of them discontinuing the One Bill service. Neither party could account for where the payment went. So I continued paying my

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new tv remote controllers

I need two new tv remote controllers.  I'm getting different stories from your customer service phone and the att retail store.

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I have experienced similar. This is a very dishonest company. If you need a witness with similar stories let me know

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Direct TV would not give discount on bundled services as agreed/Then turned account over to collections

I opened an account with Direct Tv and they did not offer the internet in my area through att so was directed to windstream. I called Windstream and got services bundled. ( so I thought.) when I received my bill discount was not on my bill. I was told it may take a month or two. I called every month

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A lot of people have. You will not receive the rewards card and when you call you will get passed from person to person with many different stories and many excuses.

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8 years ago

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Reward card scam

Judging from the posts, I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process....piffle.  A second call resulted in an apology for no card and by way of recompens

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I agree with Pedrochin.  It's probably a show reassembled from old stories with maybe an update.  Assuming they don't spend the whole hour talking about Lafeyette, LA, which is quite likely.

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Programming information for Dateline

Dateline on NBC in primetime... the dates are all screwed up. Tonight's episode says: "Original air date 7/24/2015" but according to Google, this episode was aired several years ago.   I know that AT&T gets their information from elsewhere and I don't believe this is the first time the "original air

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It’s sad that DIRECTV customers only have one Right News station left. I feel bad for all those who rely on CNN as the stories are biased and corrupt. Note how they barely covered the BIDEN classified documents and ran news about TRUMP and Mar-A-Lar

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2 years ago

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NewsMax

Why did Directv drop first OAN and now NewsMax and keep two of the lowest ranked, least watched news stations (CNN & MSNBC)? Obviously AT&T is intent on pushing one viewpoint.  It has become more and more obvious that they do not care what their customers with a more conservative viewp

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what cancel penalty would I incur after only 2 months

Horrible stories just like those posted on this forum. I want to switch back and I think it is $15 for every month of unused contract agreement. Hope this is correct

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not surprised you got different stories frpm cust service,. Since the ATT buyout, one hand of DTV support/customer service doesn't seem to know what the other hand is doing

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Directv Response to My Fraud Claim

After spending hours on the phone with Directv customer service they suggested that I file a fraud claim with the Directv Fraud Department. In order to file that claim I had to provide all of my personal information including copies of my drivers license and get the police involved in order to get

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It's a lie. Nobody gets the $200. You can call and call and get transferred from person the person and get a lot of different stories and excuses. They will never send you the full $200.

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8 years ago

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Reward card scam

Judging from the posts, I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process....piffle.  A second call resulted in an apology for no card and by way of recompens

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I have tried chatting with them and can't get that to come up. I just can't believe how one person tells me one thing and another tells me something completely different. People need to get their stories straight.

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6 years ago

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file a complaint

I have chatted with 3 different people regarding the breaking of promises made and I am to the point of cancelling. Ever since AT & T took over, it's been one big headache, one lie after another and I'm sick and tired of it.I was promised we'd receive an LCC because we still don't have KMEG and soon

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The app is just junk. You can read about all the horror stories with the Samsung app by searching the forum. Proceed at your own risk. Your only control is deleting and restoring the app.

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1 year ago

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My library …won’t load

I have 4 TVs I’m streaming on ..2 won’t show anything on “My library”.::says “well… that was unexpected”..other 2 TVs are fine and all 4 are Samsung TVs. any ideas?

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Check out these stories posted within the past few weeks:  http://rbr.com/tvfreedom-uverse-to-directv/  https://finance.yahoo.com/news/t-t-shut-down-u-120812906.html Based on these articles, this AT&T customer since 1974 (through all the Ma Bell brea

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8 years ago

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will ATT UVerse be discontinued?

I just read that ATT may be phasing out UVerse in favor of DirecTV and has even stopped making set top boxes...will I be forced to switch to DirecTV at some point? That won't work for me as a renter.

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I want to get a SWM/Deca install but I don't want to be my installer's 1st try. I'm waiting until they know what they're doing. Stories like yours tell me that it's going to be a while.

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15 years ago

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Can't Network DECA

Tech spent 3 hours hooking up system yesterday.  Replaced everything that didn't have a green sticker (LNB, SWM, etc).Watched one minute and lost connection.  Have HR22-100 and H21-100.  3 green lights on each DECA hooked up to receivers.  Don't have the line hooked up to my modem due to the heat in

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O.K. I'm thankful for your info. I got so many different stories I was concerned. So, now I do know what to expect when the tech shows up next week. I appreciate your time and information JohnM

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6 years ago

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New customer needs At&T fiber hardware info, Thanks

I signed up to get u300 HDtv and 300Mpbs internet. 1 dvr and 1 receiver for my 2 TVs. I want to know what hardware I'm getting so I can look it up. I called but they are saying it is the techs decision when they show up for my installation next Wed. I have been told different things about storage fr

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@Juniper I appreciate your opinion. But this is not the issue of choice. It's an issue of clarity and truth. Have you watched OAN? Did you find any of their stories misleading? My complaint is a valid complaint.

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OAN network

Can you tell me why this despicable propagandist organization appears on you network? It's nothing more than a Fox right wing wanna be.Here's an example: https://twitter.com/justinbaragona/status/1266078224058134529This is not journalism. This is propaganda for a unpopular government.

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MicCheck - I don't believe I am. I *have* heard stories of U-Guide being a very sporadic delivery though. It used to be monthly, then when it went quarterly is about the time I last received one. Maybe I should call.

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Free previews for June

This information is from FreePreview.tv. Please don't flip out if I'm wrong.Starz and Encore on U-Verse:Free Preview Begins: June 27, 2014 (Friday)Free Preview Ends: June 29, 2014 (Sunday)Showtime on U-Verse:Free Preview Begins: June 20, 2014 (Friday)Free Preview Ends: June 22, 2014 (Sunday)HBO/Cine

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wish it was me getting the kudos........ nice to hear success stories every once in a while.  specially on this forums where customers come when they are frustrated with problems affecting their systems.   I am happy for your dcd.

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14 years ago

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Upgrading a DIY Whole Home to Supported, Good Installer

I have been running an Ethernet cable based BETA system since the day Whole Home was introduced.  A week last Saturday a nice fellow came, installed a SWM LNB, replaced my R22 with a HR24, replace a balky HR24 with another and put a DECA unit on my HR21 and a BB module (actually installed this first

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