Granted ........ We LOVE our u-verse service but I called in and spoke to a (Michael) and then the manager Lisa and told them that I had recently changed jobs and that put me out a few extra weeks then normal so I needed to set up a payment arrangement to keep me from getting behind and I was told n

I just wanted to take a minute to thank Lisa in the Arlington Heights Office for providing wonderful customer service!!! She was a big help and I will remain an ATT customer just because of her. Thank you Lisa!!

I’m the app there is a way to be notified of new releases of a show. Example...Locked Up Abroad. Instead of me recording the series and getting everything, I get a message through the app saying a new episode is going to be on. Pretty neat, right? The bad thing is it doesn’t work on any other sho

I usually don't complain about any service providers but this issue has to be noted.I called ATT to change my phone line on September 12 to remove one of my cell phone line. Diana, an ATT represent, processed that cancellation and then pitched me the U-verse promotion. If I switch over from my cable

I cancelled my service recently and the gentleman with at&t said that my directv account was paid, in good standing.l and that there would be no charges. I then got a $60 bill for an early termination. I called customer support and was on the phone for almost 2 hours and every single person said the

Does someone knows where can I publish the SCAM  that I was subjected to from the AT&T Uverse local sales department about getting an "awesome" deal of Uverse and home phone? I was promised a competitive price for internet + phone service, and after I got my first bill, no one wanted

Although I love my ME TV, I’m wondering why they’re not changing some of the early morning shows this fall, such as the Facts Of Life and Different Strokes, I was looking forward to September in hopes of you finally replacing those two shows, they’ve been airing those two for years now, they’re prob

I recently switched back to AT&T and I can't begin to describe my disappointment and regret. I've had nothing but problems from the get go.  First off, every time I watch TV, the screen goes black and a message that reads "if you'd like to continue watching TV, press ok" pops up over and over again.

I've started looking for a new TV/Internet/Phone solution.  My contract is up and so are my bundle discounts.  Its just not worth it to me any more.  I'm tired of the ATT games.  Dropped my cell phone service with them in the last year and now I'm looking at my UVerse bill and I just can't justify t

I recently upgraded all my receivers to the wireless genie. So I have a total of 3 mini wireless receivers and one main genie that broadcasts the signal to the receivers.  I have had 2 different techs out for other issues and both told me that I am still being charged for my old receivers.  I called

Can anyone tell me what the USB port on the back of the Directv H20 receiver is used for?

How do I get rid of this? I found a forum post from 3 years ago where they said they were working on it. Any progress? I’m on a fire stick and I have every last option turned off but every night i still get “Are you still watching?” which makes me believe it’s the app itself…

I posted elsewhere about replacing a failing standalone HR22 with an HR24. Directv made a miserable mess out of the order. The order was started on 2/23 and as of 2/27 the order was clearly stuck (online anyway) saying it was "in process" and that we would let you know "when it ships"... They sai

Hi everyone, AT&T just missed two installation appointments with me today and I saw a very high number of complaints from other customers about this practice, in the span of several years. In many cases AT&T response invited a customer for a "private" communication, which leads me to believe that th