Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (205.3K)

Relevance
Selected Relevance
You can CANCEL but they will NEVER STOP CHARGING YOU!

I see few of the similar posts but here is another outrageous case.   I called in to cancel my service in July and shipped in the equipment.  I realized that ATT was charging me in my credit card from Auguest to October so I get on the chat with an agent. The agent appologizes and says that she can

Question

307

4

0

0

You cancelled Max, I cancelled You!

After many years of service and paying you $140 a month, on top of what I pay ATT for wireless unlimited for multiple lines and Gig Internet, You cancelled Max on me, for no reason. Then offered to reactivate it at $16 per month (plus fees) Thanks, but No Thanks. A company that acts this way is shor

Question

122

2

0

Accepted Solution

Official Solution

Uverse - Can you keep it if you move?

Is AT&T allowing existing users with uverse to keep it if they move or is it that once you move even if in the same neighborhood where it was available you lose it? For example, I know that it is available on my block as me and my neighbors have it now. If I move next door, will they force me of

Question

333

2

0

You Me Her

I understand You Me Her season 5 will not be available on Audience and that (Edited per community guidelines) if Audience is taken off the cable lineup. Can you tell us when & where Season 5 will be shown and if the first 4 seasons will be rerun prior to shutting down the channel? I have stayed wi

Question

48

2

0

Accepted Solution

Official Solution

If I miss a show (and forgot to dvr), is there a catch up channel?

If I miss a show and forgot to dvr, is there a catch up channel????  Comcast had this feature on "on demand".

Question

4.6K

4

0

0

Can you help me dcd?

I have an HR21 DVR. I am connected to the internet using a CAT5 cable from router to DVR. My laptop is wirelessly connected to the same router and I use Windows 7 Home Premium. My router is a 2wire 2701HG-B. I understand that a wireless connection makes Directv2PC studder with sound and picture, or

Question

357

0

0

0

How can you tell if a movie is free?

Hi,How can I tell if a movie on Cinema costs money?  Some of them have costs associated with them but some don't and just say you will be billed when you watch it but don't say how much (i.e. The Eagle).  In the Answers section is says if it asks you to download, then it costs but that didn't seem c

Question

439

2

0

0

Accepted Solution

Official Solution

Can you use paypal

I wanted to know if you can pay a U-verse bill with paypal.

Question

14.2K

6

0

0

If you never received a bill

If you never received a bill how can you get your account number. Plus if my remote quite working the tv

Question

125

1

0

YOU ME HER PROGRAM

The program You Me Her fourth season starts on April 9th but isnt listed on my guide UVERSE CHANNEL 1114 .  Why Not ?

Question

250

5

0

0

Accepted Solution

Official Solution

Can you keep uverse tv if you switch internet providers

My internet speed is terrible. I’m getting the max available and it is not enough. Att internet is the same price as my cable provider and 1/8 th the speed. But I like my uverse tv. So can I change my internet provider and keep my uverse tv?

Question

1.6K

4

0

Can you stream tv if you have dish and box

Have install on Monday and can I stream on my phone

Question

241

4

0

Accepted Solution

Official Solution

When & If You Cancel Service

If you decide to cancel your DirecTV service don't do it in the middle of your "month". If you cancel anytime before the end of your service month they will not prorate your payment and give you a credit. If for instance your service month is 3/8/2020 to 4/8/2020, cancel your account on 4/8/2020. He

Question

9.7K

18

0

Is AT&T DirecTv offering 50% discount for 2years if you pay six months upfront?

Received text front DirecTv rep offering a 50% discount for 2 years. The catch was that I pay 6 months upfront. Is this a scam??

Question

553

2

0

Deadliest Catch episodes showing out of order

Season 18 of Deadliest Catch (2022) is being televised out of order. The episodes are all mixed up, like they have been shuffled,  who controls this?  I have had Direct TV for several years and never had this happen before. I am in Florida just north of Tampa. Does anyone else have thi

Question

85

1

0

If you call yourself customer service then you should be just that!!!

Back in the 1980’s my sister was CONSTANTLY on the phone with AT&T customer service. She spent hours on the phone kindly explaining, then getting frustrated, and most of the time yelling. At the time I thought, really, how bad can they be..... now I know!!Let me just say this : if Verizon serviced m

Question

2.5K

2

0

0

Accepted Solution

You said you helped me to get my reward

Hi I was supposed to get 300.00 reward and only got 200.00. Just talked to DIRECTV and they said they could not help me??? Here is the confirmation number you sent me from Valentina order number is 4225605704A. I really am so very tired of getting the run around it truly is exhausting!!

Question

181

4

Nfl Sunday ticket told me contact you guys

Hi, so i have a student account im trying to reactivate. I had the password saved so i was able to get in and then i changed the password because i i didnt know it. Now when i go to sign in on the app its givng me errors. Can you guys pleaae help me get this squared away. Im trying to renew my sccou

Question

157

1

0

0

Can you please help me dispute a charge?

I'm trying to dispute a charge that is on my credit.Can you help me?

Question

84

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?