We paid to buy Frozen II and now its not available.

screen is frozen on please wait

screen frozen on please wait

I get a frozen picture on one tv and not all channels frozen. They freeze in the AMC range of channels. This occurred on a wired box and now on the new wireless box. Not sure what this issue. Any ideas?

anyone elses  recievers frozen after last nights updates?  i've been on hold with tech support for an hour now, and they refuse to answer~  gee I wonder why!!!!!!

TV frozen on channel 100 with a place wait bar...tried holding mute and enter button to know avail...need assistance it's game time with guest...

One of our receivers will not turn off.  It is frozen with everything lit up.  We have tried holding the power button on for 10 seconds and unplugging, but it does not change.

the picture/sound/EVERYTHING has been frozen on my receiver in the living room.  i checked the one in another room and its working just fine.  This is bogus! it wont record any of my progams, show me the guide, it wont do anything but turn the tv on and off! i've tried pressing the power button on m

Picture frozen with showtime scene... tried unplugging unit for 10 minutes and same pic immediately reappears. Unit seems like it goes thru a standard restart... after a few minutes audio continues and you can switch channels... audio changes channel to channel but pic stays frozen... any ideas or h

It's frozen and pink.

We have replaced all of the cables attached to our Direct TV Boxes. We have also replaced the tower. We still have an issue is pixelization and frozen picture on playback of any recorded show. Any ideas to solve the problem would be greatly appreciated.

Lost power for two days. When rebooted, TV in primary room is frozen on just wait. I have three other boxes in the house that are all working. Internet is working well. I’ve tried multiple restarts and browsing the message boards. Model is IPH8010. Any help would be appreciated. 

Hi, I just got my HR20-700. I recorded Justice this past week on Fox 29 (in HD) and it will play the first 5 minutes, than freeze! I tried fast forwarding, the display will increment up, but no picture (once I stop FF it sits frozen again!) I tried resetting the receiver, didn't help! Any ideas as t

WE HAVE HAD ATT UVERSE FOR YEARS AND HAVE HAD INCREASING FROZEN SCREEN ISSUES OVER THE PAST TWO YEARS.  ATT HAS ATTEMPTED TO FIX THE ISSUE AT LEAST FIVE TIMES.  THEY HAVE REPLACED THE BOXES AND TRIED MULTIPLE DIFFERENT WIRING CONFIGURATIONS.  EACH TIME THE TECH BLAMES THE PROBLEM ON THE PREVIOUS TEC

Spectrum sportnet is frozen on direct tv mobile app.

My HD receiver was frozen after watching the first round of the masters this thursday. the remote control will not go Channel Up/Down, Prev, Info, most all buttons. the only one that will work is the guide (but it takes a good press down). When in the guide menu, i cannot scroll down with Page Up/Do

I have bought Angry Birds and Frozen a while ago have watched them plenty of times and now all of a sudden when I try to play them I’m getting told that the event is past it’s purchase window. I bought those movies not rented them. What can I do 

Hope you can help. I just upgraded to HD yesterday. I received a reguler HD box and a HD DVR box. After the Directv installer finished installing the upgrade the regular HD tv came up but the HD DVR did not. I reset the box by pushing the red button under the trap door and this time I got a screen w

For some time we've been having stuttering and frozen images causing loss of audio and continuity. This is seeming to be getting worse.Is anyone else in the Knoxville, TN area experiencing this?We do not want fiber, we just want what we paid for, reliable and trouble free service.

Rented Frozen 2 and it will play for awhile, pause, have weird pixalation at the top, skip forward a little, then play again and then the whole process starts again. Tried watching the next day and same issue. I am really disappointed. If I had known this was going to happen, I would never have rent