For some reason I am no longer getting the first 100 channels in my guide (meaning I no longer have access to the standard NBC, ABC, CBS, and Fox channels). I believe my DVR recently received an update so I don't know if that's the issue. I've doubled checked that my Favorite Channels is set to All

I have been a Directv customer for 25 years and I'm wondering if there has been a change in policy.  I am being charged for my first tv because they say that the Genie 2 HS17 unit counts against me even though you cannot directly connect a tv to the HS17.  I have always, with whatever equipment I ha

When whell i receive my 100 visa card

My Alexa worked just fine until I got new equipment from DIRECTV. I connected the new equipment to the internet but Alexa say " having trouble communicating". Of course DirecTV is no help and amazon says DirecTV is responsible.

The last week of December, my husband called to see about upgrading our internet because it was EXTREMELY SLOW and the internet speed is why we changed to ATT service. The CSR he spoke to said they could send out a tech on Thurs. Dec 3st, NYE. My husband questioned the work being able to get done in

Receiving a code 100 when trying to activate my iPad. Would the latest update have any effect? I did not have this issue before the update.

How do I make my D12 100 search for a signal by GPS coordinates? I have a Winegard G2 on the roof of my motorhome.

We just had our U-Verse installed yesterday and are having problems with our DVR. It started with only being able to watch one TV in HD at one time. The online chat tech repushed the software and we were able to watch HD on multiple TVs. Later in the evening, we were scheduling shows on our DVR and

We have noticed that dozens of our channels in our guide (exclusively non-HD channels) started saying "to be announced" about a week ago. We have verified that the receiver has the right satellite dish type, and we have tried resetting it. Here is our satellite transponder information: 101 for both

Rochester, NY weather today and I'm a new customer, and my signal got zapped by our first wet snow.   I'm looking how to best solve this.  Any idea if ANY of the snow covers out there will work?  I'm have almost 100 level signals when it's not bad weather out.   I went home on lunch and all the leve

We're having an annoying problem with our receiver/DVR. You press pause ands nothing happens then 10 to 60 seconds later it'll pause. You try to change the channel and it might recognize the first number and then it acts locked up for 30 seconds to a minute. The tv in our bedroom is just white and s

How do you record first run only episodes for a series? when I do it i get all episodes from all channels This looks like its been asked for years but I find it hard to believe DirectTV could be that tone deaf. Maybe they are????

We have the Direct-TV R-15 DVR. When we set up a season pass, our options are limited to ( Save, Start time and Stop time). We don't have an option of Choosing First Run Only or Keep 5 Episodes. Is there a software update that adds this feature to our DVR?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

It's sad to say after being a customer for 16 years, we are now resorting to this forum as a cry for help.  For the past 2 years we have been treated so badly by Direct TV.  Installation of replacement equipment by the technicians over a 2 year period has now negated our DVR Playback capability.  In

We are having major issues with our remote for our RCA TV in the living room ... we have a DVR on it also ... we have tried and tried to program it and it might work once or twice and then quits again ... you can turn the TV on with it but it will not control sound or turn it off ... is there anothe

Does the h25 100 work with winegard carryout portable satilite?

I was told that by upgrading my video services; I would get a 100 gift card by mail.Since, my upgrade I still have not received any type of confirmation or card in the mail.What is the hold up? An Error or false advertisement? The upgrade video service is great we are loving it, but the pretence of

We have returned to our summer home and need to switch our local channels to our current address. After two calls to customer service I was told only tech support could change it (it’s always been customer service that did this). After waiting for an hour the first call to tech I hung up and tried t