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What do the initials SSDP, DLNA, and STB stand for when speaking of Media Share

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Thank you so much. what does CEC stand for.  Not sure how to get there with the AVR (maybe knowing what the initials stand for will help).  Thanks to Teetertotter and Aero49.  BTW I can already use the Remote control for the volume an

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4 years ago

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Can't pair my Audio Receiver with your RC 73 remote.

I have a Genie 54 with an RC73 remote -- I'm trying to pair my audio receiver Harman Kardon AVR65 and it's not working. Harman Kardon is a well known brand receiver (you have 40+ pairing codes for Harman Kardon including the AVR65. I have rebooted the Genie.  I have reset the RC73 remote.&n

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I recieved an error message that the Guide was not updateing ciode 920, I went through the steps indicated and re-ceived Error Code 41-989, I attempted to call but was disconnected 4 times after the initials log in session try to fet some help. Can y

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8 years ago

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Receiver has not received guide data. No signal on 110 and 119

My receiver keeps putting up an error 920 that it has not received guide data.  When I run a diagnostic it comes up Diagnosti Code 42-460 Satellite Dish Alignment or Distribution Problem. Nothing has changed with my dish or wiring.  How do I correct this?

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The 4k mini Genie is C61K-700 The model of the main box is HR54-500 I think the 4kHD TV there now was there when the service was installed. I can see a splitter with the initials SWM outside, but do not know about the LNB Thanks

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4 years ago

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Switching receivers

I would like to move my genie 4K mini box to the living room where I have a 4k TV. I tried once. it didn't work. What do I need to do outside. ? Do I need to move the two coax cables attached to the SWM splitter?

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How do I reach a specific customer retention manager?

The only helpful person ever was a customer retention manager in San Antonio, who gave me his direct line, which I cannot find. I believe I have his name and ID (his initials and a four-digit number). I asked another cust-retention manager to message him but he probably didn't even send it. Is there

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Quote: Originally Posted by lowessnipe (there is no charge for a pole if it is HD dish according to our RDo(Regional Mngr)he wants us to custom charge for all HD pole mounts unless it is a NLOS issue.When we asked what happens if customer calls DTV w

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Is leaving the connections exposed normal in installation?

I just had a re-install done and the tech buried most of the cable..but left the connections sticking out of the ground. Is this a normal installation? I called Directv and they said they aren't even required to bury the cable at all.

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Wireless installation for the very non-technical

I would like to connect my computer to my DVR so I can use Cimemaplus. I have read the forums but as most seem to be written for those who know what things with a bunch of initials mean I'm lost.  I am not up to date on current technology. I have a Windows Vista operating system.  I understand that

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I have  the same problems, with telling me that I owe money when I do not. I also consistently have problems logging in to the My ATT app AND I also had a technician who changed my login information without my consent. From there, logging in has been

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Repeated Uverse Billing Errors and Issues - No Help!

Any one know who to contact for escalation on continuously having billing issues and errors with Uverse products and promotions? My bill randomly went up $60+ after I received a set top boxer receiver replacement since my previous equipment failed. This happens EVERY TIME I contact technical support

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