I'm the executor for Rick Angle's estate. His account number is [EDITED].  His phone number the account was based on was [EDITED}.  As executor, I continue to get a notice of a credit on his account.  I've requested that the refund be sent to me so as to include it in his estate's as

For about 6 months I received notices u had to get new equipment or I would not be able to get the channels. It emphasized you wd be billed but then you could “call” and get the equipment fee removed.  I spoke to 3 different people. The second one assured me he had fixed it and my

Hi again, guys! If you've read any of my recent posts about troubleshooting my 5LNB, H20 installation, you may remember that I originally had a short in my original 5LNB feed (either one of the downcoverters or the integral multiswitch) that caused my H20-600 to fail, so that it could no longer sour

what is the reason to have a 30 day shelf life of the recorded shows on devices?

So I had Directv before and LOVED it. I moved into a new apt and the mgr said he wont allow anyone on the roof anymore to install satellite dishes. Here is the issue, I have a patio and you can see the sky, just not loads of it.Our apt is in the center of the building which is 3 stories high, would

We've had DTV for maybe two months, and the receiver in our bedroom continually misbehaves. I thought it was a problem with a weak power source, because I goofed with that and the receiver worked correctly for maybe a week, but I moved some furniture affecting the power cord, and the receiver is now

Here is the situation- I have recorded a recent Packer game that I went to in HD. Paranoid that it might go into overtime, I set the recording to go over by 2 hours. Well, the game didn't. Since it is in HD, that extra 2 1/2 hours of the recording is taking up a lot of space. Question- is there a wa

My friend passed away his wife having hard time taking acct out of his name into hers and she showed death cert. customer service giving her run around not helping during this hard time for her! He used to take care of bills all time for family any suggestions

I have a Slimline dish with an SL3-4 pigtail (4 outputs all hooked up). I want to terminate these connections into a multiswitch (indoor preferably) to push to a HD DVR, a regular HD receiver and a standard def receiver. None of the distances are over 100 ft, so can someone recommend a good Multiswi

Hello, Do you have humans and AI searching for the missing coding/wrong coding in wrong place on this update that went so smoothly that all across your client map customers are unable to watch (unless they have a genie and wifi) local channels? Satellite malfunction? Software update? Hacked? 

why does tv go into screensaver mode after a while of inactivity? I would like to leave the tv on sometimes all day and it goes to screensaver mode.

One night I was watching a show that I had recorded earlier that evening and with about 10 minutes left, the picture turned black. There was audio but no video. This happened again a couple of weeks later about 45 minutes into an hour program. Coincidentally, our TV was in need of a new display so w

When will you include Digital Life capabilities into U-verse TV? For example, I currently receive camera notifications on my iPhone. Will you ever include notifications on the TV similar to your landline service?

Currently have a whole house Genie system with 2 mini’s and one genie HD DVR. i need more storage as the DVR is filling up daily (spouse is a news freak) i tried adding an external drive - but that was unsuccessful. i believe someone mentioned swapping out one of the mini’s with a new DVR Can a ne

I recently had the worst customer service experience of my life. I moved into a new construction house with DirecTV service available for houses about 250 feet away in every direction. Over a period of about 3 weeks I spoke with about 20 people associated with DirecTV, spent about 6 hours on the pho

My wife passed away in August she was the primary account holder.  I have been trying to transfer/change responsibility. I contacted customer service and was told to take the Death Certificate to an AT&T store which I did and the rep. verified it.  I contacted customer service  again and was transfe

My in-laws have a combined billing account - DirecTV, internet and home phone. My father-in-law died, and my mother-in-law has continued to pay the bills.  She is now eligible and has qualified under the Affordable Connectivity Program (ACP) and Lifeline plans, under which she would recei

I’m the app there is a way to be notified of new releases of a show. Example...Locked Up Abroad. Instead of me recording the series and getting everything, I get a message through the app saying a new episode is going to be on. Pretty neat, right? The bad thing is it doesn’t work on any other sho