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Dear Sysadmin

I recommend a new sticky on broadband connections to whole home!  I spent several hours yesterday with protection plan support figuring out why when I plugged in my Ethernet cable into my DVR it would cut off the whole home functionality.  I found the answer in the forums here and the DTV tech suppo

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Cult followers got their marching orders today from dear leaders at OAN to complain.

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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In summation: Dear Comcast, I'm sorry I dumped you. I was so wrong. Please take me back! Sincerely, Your Former Customer

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Question about Aspect Ratio

Why did yall cut inches of the standard def tv service. Someone buys a 42" tv and thanks to u watches a 38" picture. It's b*******. I'm sure yall remember when the pic was full screen, yall are all old enough to remember that. And even though we do have HD service when I switch it to the same channe

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Oh, dear - we're on Dish now, and it seems to be nearly all shopping and junk. Is Directv the same?

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3 years ago

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Want More Shopping Channels?

So we loose Fusion and El Ray, hope we get some more shopping channels.. I can't bear to count but roughly 20+ shopping channels now, can we loose some of those? No they pay you, so (Edited per community guidelines) do I pay you for. I was looking for variety and this is the third channel you have p

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Dear Constructive (Employee),To date, I have not received my 100.00 reward card or my one year of HBO.Can you please make this happen.Thank You

 commented 

6 years ago

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Directv/Att rewards card

I signed up with Directv/ATT 3 months ago and have not received my $100 gift card. How do I go about retrieving this?

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Dear people that helped me get thru last night. I give my humblest  apologies.  Found out today my dear friend bumped  a shoulder into cemented antenna  pole twisting head. Yes it was an alignment problem. Sorry for the bad behav

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5 years ago

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Down graded package and lost signal

tonight I down graded my service and  15mins later my antenna went out. (Edited per community guidelines)! Did they zap it so I would be charged service call? If I remember last time I changed service  it was the card. So are they just trying  to  make  up money  i sav

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Dear Sir,. I know AT&T net and grosses much more money than Nexstar, we allwill be disconnecting long-distance, wifi, directv if this" negotiation"isn't resolved by football season! GUARANTEED!

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

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Accepted Solution

Official Solution

BBC World News should be moved to the U200 tier

Dear AT&T Uverse: Please move BBC World News from the U300 tier to the U200 tier. It is the only channel which I feel is as important as CNN, Fox News and MSNBC that is not in the U200 lineup. Thank you for placing AlJazeera News in the U200 tier, but please also move BBC World News to U200. Thank y

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Dear AT&T,I became an AT&T customer when my old provider was having a feud with CBS. I have tv internet home phone and cell phone with you and pay around $400 per month for the past 10 years. If this I can not watch NBC I will find another provider t

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NBC, WTHR, CBS - September Contract Negotiation

Why was NBC dropped from the channel lineup? This is a major network that I watch frequently. I am not happy about this change and don't remember receiving any notification of this change.

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@Clink031384 wrote:In summation: Dear Comcast, I'm sorry I dumped you. I was so wrong. Please take me back! Sincerely, Your Former CustomerThis is a U-Verse forum. You need to call Comcast to see about switching providers. I hope you are not under co

 commented 

10 years ago

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Question about Aspect Ratio

Why did yall cut inches of the standard def tv service. Someone buys a 42" tv and thanks to u watches a 38" picture. It's b*******. I'm sure yall remember when the pic was full screen, yall are all old enough to remember that. And even though we do have HD service when I switch it to the same channe

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@skeeterintexas Indeed. Here's what I'd do: Make every attempt to return all unnecessary/unneeded equipment to UPS/FedEx. I'd even try multiple locations if the first doesn't accept. If they accept, hang on to the receipt for dear life. &

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Conflicting messages about returning or recycling old uverse equipment

we switched to a streaming DirecTV from Uverse. agent who handled the transaction requested us to return equipment to a UPS or FedEx facility, supply our account number and they would package and return to att.  then a couple days later we received an email asking us to recycle the equipment (

Question

Now, in an apparent act of contempt, AT&T sends me an e-mail from an "Automated Mailbox" headed "Reminder To Accept Solution on your post" and wants me to acknowledge that my issues were resolved in this thread.  Dear AT&T: there was no "solution" of

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GOL TV

On 7/19/2020 a message appeared on Uverse ch. 1656 (GOL TV) saying "You are not subscribed to this channel. To subscribe goto Account Manager on ch. 9910."  But there is no way on ch. 9910 to find GOL TV or do anything, that I can see, except go around in circles.  And why am I suddenly "not subscri

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It seems AT&T has been giving conflicting information. If they insist you do not need to return the boxes, find a closet and let them gather dust. If they do insist on a return, get a receipt with confirmation number and hold on to it for dear

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Where to Recycle?

Cancelled my U-Verse subscription and received an email that said "We've received your request and for your convenience, there is no need for you to return your equipment."  Underneath that message, in a smaller box, was this:  "To help simplify your life and support the environment we've

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@aviewer - Thanks for the response.  When I first joined Dish network some 6 years ago I had to go that route.  When I moved to direct TV they were advanced enough to realize that not everyone can use an IR remote and so offered an RF remote option. 

 commented 

8 years ago

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Uverse Radio Frequency Remote

I had Uverse TV installed today and was hoping to get rid of Direct TV.  My house is prewired and connections and boxes are deliberately located in cupboards to maintain a clean installation appearance.  I have always had Radio Freuquency controls from Direct TV at no additional cost but now ATT wan

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Juniper, my dear friend, I rejoined DTV 2 weeks ago. I was a 10 yr customer and a relocation 1 yr ago put me in a spot to be forced to local cable. I am glad to be back but was not told an important function was downgraded. So that is where I am. If

 commented 

2 years ago

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DIRECTV App

We heard you. DIRECTV is enhancing the DVR playback feature for satellite customers using the app and rolling out updates in the coming weeks. Customers with Internet connected HR44, HR54, or HS17 will be able to access and play most of their recordings by, August.

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Hi @jg900rr, we are happy to help. Try using the TV speakers only to test if the surround sound system is causing the issue.    Is there any wireless device dear your Genie that could cause any interference?    Let us know

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Genie 2 has Intermittent garbled sound when connected to a Onkyo receiver

I have a new Genie 2 tower with a 4K Genie mini connected to a Onkyo TX-NR646 receiver. Occasionally, on the upper DirecTV channels (200’s and 300’s) when programming shifts to a commercial, we get loud garbled sound thru the receiver. It can be corrected by either power cycling the receiver or chan

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Dear Matthew, Community Care Specialist,I just received another bill intended for someone who is using my name and email address to conduct business with AT&T.You must cease and desist. This is a case of identity theft and you are perpetuating this c

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AT&T sends me someone else’s bills!!!

How do you get AT&T to stop sending emails for a person with a similar name, who lives in a different state? I don’t have an AT&T account but someone else does, and is not receiving their notifications! I’ve called and wasted my personal time trying to fix this situation with some outsourced call ce

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Really at&t uverse my 2nd reciever is free until I upgrade then you charge me 8$

Why would I ever upgrade from u300 to u450 as long as I stay at 300 my 2nd reciver cost 0$. Uverse is now becoming what I always hated about comcrap. They wonder why people like me are close to cutting the cord. Dear AT&T way to go [word filter avoidance] customer by trying to nickel an

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