I called today and had no luck. I'm coming off my 1 year promo and bill will go up 50.00. I can't afford that but they won't budge. I'll be leaving and going with another company even though it's a bit of a hassle. Anyone have better luck with retentions?

So i called in and had to abort the process.  looks like some of the reps don't know what's going on - had one lady tell me that it doesn't launch until late spring (when activate now "Whole Home" is in a big orange button on directv.com) and she was trying to learn on the fly and didn't understand

So I got Uverse Internet installed about 20 days ago. I'm very pleased with it so far. I'm willing to give TV a shot, however, no one is willing to give me the offer I see online for new customers (u300, 2 TVs hooked up, HD service, 18mpbs Internet for $97 before taxes). I have chatted with 3 reps,

I tried signing up for Uverse a few weeks back and after the technician came out to do the install I was told that I could not get Uverse service at my address.  The reason given to me was that I was too far from my city's server or center (something like that) to get the service. I am 7500 feet, gi

It is just not my week. The receiver sees the remote, it brings the guide up, it scrolls, you hit the enter button and it just makes that dund dund sound. Can't change it from the receiver or the remoteAny thoughts on what I might be able to do to fix it? I like history international and all, but, I

I know the literature says one needs to connect the 3DA-1 directly between the video source and television set.  But there are now several AVR's that boast "3D connectivity" and have HDMI 1.4a outlets . . . has anyone been bold enough to connect their Mitsubishi TV and 3DA-1 up using one of these?  

I am getting codes of 775 and 771, I have tried unplugging the Swim and other instructions, no success. I have tried contacting Directv,sent msg and reply?oh, we will get back with you in 1 hour" no response. Its impossible to contact a real person. As far as I am concerned they can come pickup thei

When I click the menu on my AT&T U-verse remote the menu is cut off on the left side and I only see half of what menu shows. I've tried the resolution and zoom options and they did not work. Any help would be appreciated. Thanks

Cable TV charges went up $12 which is not justified.

Last Wendsday, I payed my bill (U-Verse Voice and Home Phone).I payed 114.97$ taht day, and just 2 days ago, i recived my bill, and i owe 220.54$???Is it because it didnt show up on my account yet or because they declined my payment?

I spent over two hours on hold trying to cancel my service on 3/9/2019, no one ever answered. I've been on hold 30 minutes so far today and no answer. AT&T is just stealing my money and wasting my time at this point, is there any way I can cancel?

Just ordered my nomad about 5 minits ago should be here in 2 or3 days dtv said. And I just downloaded iPad app today it was just relesed today I hope it supports iPad. There's an app for it so I figured it would that's why I ordered it when I hit the app it starts searching for nomad says it can't f

I do feel bad for customers who always depend on discounts. Like the ones who will just call to ask for it feeling like they are entitled to every discount in the world. Shame on those people who cant even make sacrifices to rightsize so that they can save permanently. Just sayin'

Hello, I got your guys service on 10/22/19, and was told that I would get all my channels that I had before. I would like to know why I dont have the justice central channel all of a sudden?? I had it yesterday and Monday. Now it's telling me I have to order it. Help

Was watching tv & the picture just went dark. Tried to reboot it,unplug it nothing. Is it my tv or something else thanks

Is there a way to view or print out just my channels I subscribe to with my package

My U-verse DVR-receiver just died. It does not respond to any command. The only sign of life is a light glow of the link and record lights on the front of the unit. I left it un-powered for 9 hours and when power was restored the unit appeared to be working except that no function had video. When I

I am highly mad... and I’m to the point I don’t even want your service because of all the hassle and troubles I have had since I ordered your service. It’s been non stop disappointment. I don’t even know we’re to start either. First I order online and scheduled my first apt to have it put on hold ca

I've been having a bit of trouble with my U-verse TV account recently. When I try to access it on my TV, I'm encountering some issues. The screen just stays blank and doesn't load anything. Has anyone else experienced this problem? Any suggestions on how to fix it? I've tried a few troubleshooting s

My receiver willnot show schedule I reset 4 or 5 times a day with no luck it’s getting irritating