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Season 16 episodes of ghost adventures

I have at&t u-verse. Are the new (season 16) episodes of ghost adventures no longer being aired on the travel channel? The fist 3 episodes aired..now it's all old episodes on the time slot. The travel channel is still showing previews of the new episodes and saying, "all new episodes on the travel c

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Pandemic and the cost of our service

I am a long time customer of directv, going on 20 years now over the last 2 addresses. We are facing issues with the high bill at this time because of the pandemic. I called to see what I could do to get my $155 monthly bill lowered. He asked what we watch, I said sports among other things. And

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Part of The Menu is cut off of the screen

Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix

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Purpose of the battery??

The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th eve

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Whole-home dvr and the breaking of my HR21-200

On may 17, I had the whole room dvr installed, it worked fine until the tech left, then we started browsing some of the features, that were once unavailable to us (ie apps, media share, ect) watch the dvr from another room was fine, then my HR21 started locking up, so it would have to be rebooted co

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Out of the country

Why does my directv app not work out of the US?

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office of the president

Was in contact with Marcia in the Office of the President over the terrible customer service and getting new wireless box. There was a problem with the boxes I have as the numbers weren't on the list for some reason. She was going to look into this and call me back. That was over a week ago..I have

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Number of TVs and equipment

How many TVs can stream and what kind of equipment is needed and what are the charges associated with the extra equipment?

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Tired of the game!

I've started looking for a new TV/Internet/Phone solution.  My contract is up and so are my bundle discounts.  Its just not worth it to me any more.  I'm tired of the ATT games.  Dropped my cell phone service with them in the last year and now I'm looking at my UVerse bill and I just can't justify t

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The Pillars of the Earth

Having missed the originally airings on Starz!, I recently used VOD to obtain copies of the first three programs in this mini-series.  However, the expiration dates are somewhat perplexing. Anarchy - Expires 9/9Master Builder - Expires 9/9Redemption - Expires 8/6 We haven't had time to sit down and

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Downgraded to U300 and None of the Channels Work Now

Due to increasing costs, I downgraded from U450 to U300 and added HBO for $9.99/month.  My change request was confirmed and, supposedly, in effect as of 3/5/18 according to the email I received at 10:08pm CST tonight.  However, none of the channels work now with the exception of HBO channels. Do I n

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Question pertaining to grounding of the Gateway Modem, and DVR

I live in an older home, and some of the outlets still have the old two prong receptacles.The surge protector (which has the Gateway Modem, DVR and television) are attached to such an outlet, with a three prong adaptor. Could this be the reason why I've experienced a loss of the U-Verse tv signal (a

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What is the monthly cost of the genie?

I recently upgraded all my receivers to the wireless genie. So I have a total of 3 mini wireless receivers and one main genie that broadcasts the signal to the receivers.  I have had 2 different techs out for other issues and both told me that I am still being charged for my old receivers.  I called

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Can subtitles be moved to the bottom of the screen?

Can subtitles be moved to the bottom of the screen and not have them in the face of everything being watched.

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Should the DVR always start with the satellite refreshing and installing 1 of 2 steps?

Does it always starts with satellite refreshing and installing 1 of 2 steps?

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watch TV, library, demand, and guide app on the side of the bar?

1 week ago, I couldn't turn on my direct stream so I called the direct stream support and he helped me to reset the box but now I see watch TV, library, demand, and guide app on the side of the bar instead of the top. How do I switch to the top?

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Office of the ceo

My service has been out for 3 days I have been on the phone for an hour I’m asking for the office of the ceo service and the customer service representative refuses to give that information

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Abuse of the elderly

My 94-year-old father and 96-year-old mother ordered this product and reception was terrible. When they tried to cancel the contract they were literally hounded by a credit collection agency. This agency broke federal laws by putting in an address change, sending their mail somewhere else. They came

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