Wife and I have loved DirecTV, especially their customer service department, for about 17 years.  For Internet, I started with SBC, then they became AT&T, after they started Uverse, moved my POTS phone to Uverse.  Even though I only have to call on them maybe once a year, I do not like AT&T's custom

How to add my wife as an authorized user?

While watching regular programming or DVR recording, pictures freezes up then resets itself.  This happens throught out the day.  Anyone else has this issue.  Wife calls the box trash.  Resetting box, unplugging the receiver and resetting modem does not fix this so I do not wamt to hear try that.  T

I thought I'd do something nice for my wife for Mother's Day, so I replaced our 32" CRT with a 47" HDTV and upgraded our package to include HD. This required us to buy a new receiver. All was well and good until this evening when she asked me if there was a way to retrieve the shows off the old DVR

Where can I find a design to get my Uverse up and running

Recap of the convo I just had with my wife..."Can you show me how to work the new TV thing? I tried today, and I can't figure it out""Sure", and I go about it explaining some of the differences between the one new HR22 and the 3 DirecTivo units we've had for years... here are some choice comments"Wh

I recently damaged the HDMI wire that goes from my TV to the direct tv box. The wire was installed inside the wall during a renovation and is impossible to replace. Is there any other way I can get my TV to connect to Direct TV? I tried to smart cast but it won't connect. I have a Sony TV, 2-3 yrs o

My wife records shows on her DVR. All of a sudden her shows show up on my DVR list. When I try to delete, it gets deleted on her TV list. Anyone else having this issue?

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

My wife and I are moving houses in a week. I sat on hold for 2 hours a few nights ago only for them to hang up on me.I sat on hold again last night for almost 3 hours before they hung up on me.I'm on hold now as I write this - it's been 40 minutes.Corona Virus or not - I hate this (Edited per commu

Is this a known issue? Boston Legal recorded in HD last night. The theme song comes in loud and clear, but none of the voices do? Wife is going to cry when she gets home. I hear her screaming Dish lolUpdate...It was WFAA Dallas that had the issue. 5.1 encoder failed on transmission.

At&t technician called after scheduled arrival time. Very intoxicated. I saved the VM. I arrive home after picking wife up from work. I worked from home to see technician in for Internet repair.(Internet restarts daily or hourly depending on the day and restarts all Uverse systems. Problem has persi

How do I go about going to the movies theater to watch a movie for free

We just changed to AT&T and my wife is very upset because she can't find her two favorite programs, say yes to the dress and Mash.  Anybody know which channels those are on?

The tech told me that the only way to install U-verse TV now was through the internet. He connected the DVR to the router and told my wife (I was not home for the install a couple days ago) all the other TV's are wireless. I had U-verse a year ago and it was all done through cable throughout the hou

Hi, I got the DVR for my wife to record her soaps while she's at work. Well, I set it up to record a show for me 6 months ago and I don't want to record it anymore. It is still in the To Do list and my wife has to manually remove each record. How do I completely remove the show from the list? Also,

So I recieved several rewards cards for signing up to an ATT Uverse plan from Time Warner with the expectation to use the money to travel home for the Holiday.  My wife and I are stationed in Fort Bliss Texas and we were going to visit back home in FL.  To my dismay, I failed to realzie that these c

I had the same problem as everyone else yesterday and the reset button worked to get them back up.  This AM, wife called and said HD DVR in living room has the jerky video problems. how do I fix or is the answer to roll back to an older version?

Over the past week and a half, I have had three "no-Show" installation appointments.  I was told an order was placed but no ticket was generated.  Today, a fourth appointment was scheduled for between 1:00 and 3:00.  I received an email at 1:15 that informed me that my new appointment was for Monday