I have a situation that I do not understand. On 2/29/2016 I called the customer service to replace my U-Basic onto U-Family plan. And they changed my plan into U-Family and have a U-verse promotional of $39 off per month for a year. But on Thursday midnight the 3rd of March my U-verse plan was chang

the sell man told me if i pay 1 year on time that will be nor a plan fee up it is true

I want to watch the game tonight on ESPN. I changed my plan back to what it was to watch the game, since this channel is no longer available on the other plan I chose. Please make changes ASAP, so I can watch the game!

When I signed up with Direct tv I was told that I could switch to Family plan after one year of service.Now that year is gone but Direct tv tell me that I cannot switch to their Family plan. They don’t honor what they promise.

About 60 days ago our Direct TV repairman got us to sign up for the protection plan by telling us that it covered computers and their parts should anything happen to them. I had to purchase a new charger for my Surface and now am looking for a way to get reimbursed by Direct TV. Does anyone know if

DIRECTV Protection Plan ($8.99/month) Am looking at activating the DTV Protection Plan ($8.99/month), and have the following questions: Do I simply activate the Plan online? Is there a requirement to sign up for a minimum period of time? For example, can I sign up for 4 or 5 months and cancel or I

My promotional plan will expire in 2 days! When I try to click the change plan, I want to get my current plan but with that price and it won’t let me! I am currently paying 159 a month for that plan and it is now 98 a month! Please help

On my latest bill, there was Protection Plan adjustments and under DIRECTV Protection Plan, it states Upgrades in 30 days: $20.99. I see that Protection Plan Premier is $20.99 but that's not stated on my bill. There is nothing about Premier. I never asked for the upgrade from DTV Protection Plan to

Hello,I went online to upgrade our tv plan and noticed we were getting charged $35 for voice. Upon looking at our voice plan I noticed we were being charged for the highest package. We have never had nor wanted a package higher then the base $20 one for several years and even then it was a local pla

How can I remove internet from plan and add it to a new account but same address?

exactly what does the protection plan pay cover

what does the protection plan cover

I have been a protection plan premier customer since 2006.  I was told when I signed up that the difference between the protection plan and the protection plan premier plan was that I would pay a bit more and any device I watched Direct TV on (with the exception of cell phones) was covered for accid

About 2 weeks ago I received a notice the Protection Plan was increasing to $12.99 and would cover all my equipment and computers. I called to cancel this upgrade since I maintain my own electronics. Yesterday I received another notification the plan would now be $8.99.  That was stated on

Im trying to see where or when my new plan goes into effect. My bills were 303.00+I took out a tv box and gave up HBO & SHOWTIME Cable shows aswell our main line phone.My bill was supposed to be $170+ with delivery charge included. However i still see 303.00??

I want to view my equipment protection plan

I am looking for a plan for a 79 year old man. All he watches is CBS, ABC, MYN, and Hallmark.  Could you give me an affordable plan for him?

I presently have the U-Family TV plan and I want to change to a Basic Plan plus HD DVR service, but I don't see how to do that on the website.

My account has been charged for the premier protection plan, but I only need the plan for $8.99/mo. How do I get this charge corrected?

can I cancel the protection plan I purchased yesterday