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Why do you continue to keep raising our rates and giving us crappy service gliching all the time
We keep loosing channels because you guys are all greedy and raising rates while the tv constantly glitches I am going back to Comcast after my contract is up.. I know they raise rates but no gliching no outage when it snows or rains or loosing channels sick of it
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DIRECTV Account
Those first wet snows can be a real killer of satellite reception. If you can't easily reach your dish to brush of the snow, try using a Sooper Soaker style squirt gun with warm water to melt the sticky snow. Then, once your reception has returned,
no signal
It is now 10:20 pm est November 29 th and we have had no signal since 7:30 pm est. We have had a skift of snow but no accumulation. Can you tell us if there is any thing we must do to get service again. Will we get our bill pro rated if we don't get service soon? We live near Dayton Oh.
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No channels in the guide?
So, as you all know, we've had a snow storm in Denver. All the snows nearly gone as it's been warm...Yesterday, our 3 tvs/receivers finally had reception. When I got home after work, the living room tv wasn't working. But it wasn't the reception (I don't think). When I went to the guide, the date sa
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DIRECTV Equipment
Turn off error 771
I get the error code 771 to turn off. I have two satellite dishes and I get the 771 error code everytime it snows or rains heavily. I can't do anything until the weather clears but the 771 error covers the lower half of the screen and the system goes into screen saver mode even though I am watchin
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DIRECTV Equipment
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Official Solution
Part of The Menu is cut off of the screen
Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix
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U-verse TV Equipment
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Official Solution
Out of the country
Why does my directv app not work out of the US?
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Watching DIRECTV
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Official Solution
Purpose of the battery??
The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th eve
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U-verse TV Equipment
The dreaded 771
Last night/early this morning I spent over an hour on the phone with one rep. after another trying to figure out why we keep losing the signal. I can see that if we have a severe thunderstorm the signal may not get through but last night we had light rain...what will happen when winter comes and it
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DIRECTV Equipment
How does AT&T get away with raising rates if you have a 2 year contract? I started out with a bill of 112.84 and now up to 199.26. If you have a contract the price should be for the two years. Don't try to cancel your contract they want $400 so yo
Where to file complaints and grievances-Uverse
Since I can't get any feedback, assistance, or help through any other source at AT&T; I'm hoping I can get direction here. I have filled a claim through BBB and plan to FCC. However, I would still like to file a formal complaint through AT&T. Is there a link? A site? Is it done through the mailing
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There are things I do not like about Uverse but it is much better than the Time Warner Cable I had for years because there was no other player where I lived. I did try Direct TV and I loved everything about it but one. It does not work when it rains
hide channels?
Why can't the channels listed be restricted to teh ones on your plan? And then why can't we hide channels by SD/HD, type, language, etc.?
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771
Good morning, I am concerned that since I get an error message every time is rains or snows that this is going to be a very long winter. When I got the dish installed I asked about this problem and the technician said that it had been resolved and would not occur very often. Every time it rains the
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Watching DIRECTV
Believe me I've tried everything. Resetting the receiver wiped out all the settings on the receiver. This is a total joke. I only switched from Dish network to Directv so I can watch the Rockies games. As soon I can figure out a way to get the rockie
CUSTOMER SERVICE EMAIL ADDRESS
I NEED A CUSTOMER SERVICE EMAIL ADDRESS The DTV rep on the phone tell you that my service change has to be done by an installer. The installer comes and says that my service change has to be done by rep on the phone. Then I get charge $99 for nothing. DTV doesn't do e-mails beca
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who would i call to move the coax? I dont know who signed off on this original install but they should be ashamed. In their defense, there probably wasn't a better way to install. This house is on a slab so no basement to run it through. I jus
How can I get my outside wiring redone? I can't seem to get the CSR to understand what I am needing or wanting to do.
Will Directv techs replace outside wiring? Is that part of a service call that I can pay for? The way my house is set up I have wiring entering the house on 3 different sides of the house to get to tv's and then of course returning back to the dish and splitter. I;m getting new siding s
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The Pillars of the Earth
Having missed the originally airings on Starz!, I recently used VOD to obtain copies of the first three programs in this mini-series. However, the expiration dates are somewhat perplexing. Anarchy - Expires 9/9Master Builder - Expires 9/9Redemption - Expires 8/6 We haven't had time to sit down and
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Watching DIRECTV
office of the president
Was in contact with Marcia in the Office of the President over the terrible customer service and getting new wireless box. There was a problem with the boxes I have as the numbers weren't on the list for some reason. She was going to look into this and call me back. That was over a week ago..I have
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DIRECTV Account
Picture of the back of HD Receiver
Is there a picture online of what the back of the HD receiver looks like?
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Watching DIRECTV
Tired of the game!
I've started looking for a new TV/Internet/Phone solution. My contract is up and so are my bundle discounts. Its just not worth it to me any more. I'm tired of the ATT games. Dropped my cell phone service with them in the last year and now I'm looking at my UVerse bill and I just can't justify t
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U-verse TV Account
Closed
What IS the Office of the President?
I've had occasion to speak with people from the Office of the President recently about an issue. I realized I don't know what sort of place they occupy in the scheme of things. A dead end for customer complaints? Where would they be in a corporate structure diagram? Once you wind up there, abandon a
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U-verse TV Account
Those first wet snows can be a real killer of satellite reception. If you can't easily reach your dish to brush of the snow, try using a Sooper Soaker style squirt gun with warm water to melt the sticky snow. Then, once your reception has returned,
litzdog911
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13 years ago
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No Signal on all receivers
After a light dusting of snow all of my receivers say searching for signal. We've checked the dish and there is no snow on it and the weather has cleared. We have been without satellite for over 2 hours and the tech support was not any help. Any thoughts? Anyone else having issues?
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