I wanted to clarify if the return policy is return within 21 days which means I have 21 days to ship back the equipment,  or does that policy mean it has to be back at att/directv headquarters within 21 days?

I ordered ATT services however I didn't really like the service so I cancelled within the one month free cancellation policy. I spoke to several ATT representatives before this who assured me that I would not be charged. I have since been sent to collections. I have called ATT and told them of the p

I'm wondering if we're able to move boxes within the house without having to call out a service team. The DVR receiver is in the family room, but we want to move it to the living room. Are we able to switch the DVR receiver and just the standard receiver ourselves?

I cancelled within the trial period and have not received my money back

Hi, I'm moving apartments within my building and wondering if anyone has been able to activate their service without a technician stopping by/connecting everything then calling tech support.  I called ATT to coordinate this but they are absolutely terrible and have extremely poor customer support so

I canceled u-verse cable tv service due to the credit management fee and returned the all equipment back within 30days. do I have to pay 449 dollars still?

How do I go about going to the movies theater to watch a movie for free

I would like to know why programs have not been posted On Demand within 24 hours after the original broadcast has aired because of being preempted by the blundering (Edited per community guidelines), pretend president, #DonaldTrump and his redundant word salad press conferences? It's bad enough tha

I have 2 TVs that were installed in a kitchen, both are on seperate boxes but within 6' of each other.The TVs as well as the boxes were installed by professional installers.The Problem; 1 remote only works 1 TV (as is is supposed to), the 2nd remote works both sets unless you are standing directly i

I'm curious to know if you can have different users within the Streaming app for the different users? If so, do you provide the ability to have different levels of access (i.e. Parent users/child userss) or have some that have passphrases/codes that lock that user down more...?

This question has been posted previously.  There was a response from ATT that was deemed the best and official solution.  However, is was not any solution.  I have never been able to stream on my phone for a couple years despite uninstalling and reinstalling multiple times.  Yes, my signal is good a

This morning, the main receiver started not receiving the remote's signal if the remote is farther away than about one and a half to two feet. Then after a few hours it fixed itself and worked perfectly from any distance.Then after the Sun set it stopped working again, unless the remote is within tw

I was pursued to the point I gave in to try Uverse by att sales agent. I was promised I was not going to get charge in the event of cancellation. I have confirmation numbers stating that. Yet after 3 days of service and cancellation I was charged an activation fee and installation fee. This is not w

Acc no **** .. 30 day trial started on 9/12 .. I was not satisfied with service so called up customer service got the services terminated and returned the equipment on 9/19 through ups.. I was assured that since I have terminated within the first month I owe nothing.. But I am still getting bills..

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

Has anyone else have their HD DVR crash within a month.  Mine just all the sudden wouldn't turn on.  And since it wouldn't turn on I can't access anything on the hard drive.  I called customer service and nothing worked.  So now I have to wait until a new one is shipped to me so I am minus a receive

Is At&t aware of the situation where lots of people can’t watch any of the ESPN channels on the U-Verse app due to a faulty ES1009 error?  This error blocks people from outside the US from live streaming ESPN games but there are MANY people, including myself that are in the USA and can’t live stream

Is there any way to speak to management?  I do not want to be offensive however I can not understand whatever language customer service representative is speaking.  And I need some answers.