I called AT&T back in the middle of November and told them that I was looking at combining my services and getting the television portion of UVerse added.  The employee told me it would be $144 per month (for everything), plus fees/taxes, and for the first three (3) months $16 installation fee.  Whe

I just wanted to vent a little. I just got DirectTV for the first time a few days ago and loved it up until this point. When I ordered my service I was never told about or offered the free internet connection service with my install. I was actually told I didn't even need the internet to access all

I just canceled my Directv service. She told me not to return my receivers, she said they were to old, just recycle them. One says HR44-500, the other C51-100. Has anyone else been told to not return theirs? I don’t want to be charged. Thanks

Look, I signed up TWICE and I was told not once but FIVE TIMES that I would get TWO CARDS with $300 Rewards! I want my rewards. I have TWO houses. Two Separate houses, two separate addresses, two separate bills, and two separate installations on two separate WEEKS. I received TWO VISA cards even. Bu

In 2019, I canceled my directv and was told to keep the equipment. It's been two years now. Should I send it back?

In April, I spoke to an ATT representative in regards to saving money on my account. I spoke to a male who said I was under no contract with Directv and could save money monthly by switching to U-Verse.  I was told that he would set up the new account and cancel the Directv (since Directv was alread

I have been told that U-Verse is not available at my address. However, a new housing project has just been completed and their property adjoins mine. We share the same service pole and they have U-Verse. My property is 300 feet from the main service line and the pole on my property is 399 feet from

Hello everyone. I am not the type to resolve things in a public forum but at this point I have been directed here by an ATT employee and do not know where else to go. Without going into all the details, an ATT technical support representative told me to shut up while on the phone with him. I was fai

My services got turned off when I was told by a direct TV rep that my services was not going to be turned off until the end of may. But it got shut off Monday midnight. After being a 20 plus year customer, part of it u all should realize is the pandemic that is going on on people that have lost thei

I received a phone call about my account. I don’t currently have services with att/directv and told the guy that. He asked me if I was interested in getting service and when I said no he said “ go F yourself”. Really?? This was a from a call center in India and I’ve heard these things happen but hav

First let me start by saying so far all 3 people I have spoke with from at&t have been so incredibly kind !! However... I finally got my U-verse hooked today (yay) One issue... I was told "yes you will have HBO" and "you will have 200 channels". Both of which I do not have... so I will call in the m

10 days ago I spoke to Hunter who was extremely helpful and told me I would receive a $70 discount every month for 12 months. At that time I also cancelled MLB extra innings and Hunter took away the mlb channel at that time. The bill I just received didn’t have the discount AND it also had my first

I have been trying to reduce my bill. I called and asked for netflix to be put on and other channels taken off. Just found out you don't even offer netflix for TV subscription. My bill did not get reduced and who ever person was I talked to obviously did not understand ENGLISH.  Now, again bill has

We were told at initial service that the DVR will record 3 HD and 1 SD channel at same time, period.  There have been times when the live TV we were watching was stopped while a message appeared saying to continue we'd have to stop one of the shows being recorded.  1. We usually have 75% available r

have had Uverse since it was first available in my area. We have had problem after problem with our service, but we were always patient with your company because we had a good deal and the service was great... when it worked.  We had a special lower price since day one.  We lost this discount before

I am a brand new customer, Just got installed today. When I signed up for AT&T I was told my bill would be 139.99 a month all tax and fee's included, and I would get 4 receivers. My installers came and I only got 2 receivers. I called AT&T to find out what was going on and they said I was going to p

So I was told that I would receive free activation and installation & my bill would be right at 100.00 a month.  I also would have a 14 day trial and I could cancel with no nothing going against me. As well as a 225.00 Visa gift card within 2 weeks of getting service.  Well 4 days into my 14 I recei

I was told I’d get a visa reward for my direct tv and nothing has shown up. Tried to look up with account and says invalid. How do I claim it? Is there a way to get the claim number? Will only pull up my wireless which has no rewards.

Colton Huff - ATT sales person that set up our new service told me - in writing via email - that I'd receive a $25 credit per month on my uverse bill as long as I had cellular service.  He failed to mention that I needed to have unlimited data plus on my cellular plan.  I have emails back and forth

For the 5th time since starting my service my bill has come in with a charge for something I was told would be free.... Every time this happens, I'm given a story, told it will be credited and it never happens, then I'm threatened my service will be shut off, or even one time it was because I did no