We have had the waiting for receiver signal a lot lately. We have to unplug everything. And plug it back in. Now it’s constantly on waiting for receiver signal. And we are having trouble getting help from directv. I have reset the receiver several times.

Hello,  @Aminah, AT&T Community Specialist I have been waiting for a reply to my issue it has been months!

Have been in contact with Directv NFL Ticket we reside in a large apartment complex and are on the third floor. There is no way possible for a satelite I have been told I am going to be able to receive it and they are doing a manual override. Still waiting for the email with the link. It has been tw

Hey, I recently received a upgraded box and prof. installation of cinema plus, on demand software.  My playlist show waiting for download for the last 48 hours.  Should I try a red button reset? thanks.

I paid balance in full at 4;30 pm was on the phone for 54 mi utes after payment made… I thought waiting on tech support…. Just to have him after multiple “hold on”s….. he said “ I have sent a call to the special tech & Im gonna try to get this reconnected here in a few, but it could be 24 hours!

Two days ago we suddenly started having issues with the client boxes associated to the HD44 Genie. The picture will freeze and then a black screen appears followed by a message saying that it is Waiting for receiver. We have reset the Genie and our wifi network as well as the client boxes but the p

I saw somewhere that you can be put on a waiting list for the H20 DVR has anyone done this or is it even true?Also, has anyone heard what kind of "deal" Directv will offer those of us with the H20 receiver or what kind of rebate? When the new DVR is released?Thanks in advance.

Is Direct planning on offering "call waiting " displayed on TV screens

I have read the post, Waiting to Download.  I have had the downloads  in the que for several hours.  I checked to see if they are VOD and they are not.  Are there any other reasons the shows will not download.  I have reset the Nomad, uninstalled the app and reinstalled and restarted my computer.  I

Why are you?1. Unable to provide me with a DVR (waiting six months for one and still being charged)2.  Unable to Input my correct service address3.  Unable Install my service (6 appointments, all have been cancelled by you because you are unable to type the correct service address that you’ve been g

I have been a loyal AT&T customer for years. I am in the process of moving to a new home. I scheduled my U-verse tv and internet service to be transferred from my old home to my new home on May 21, 2018. A technician was scheduled for the installation on May 21, 2018 between 9 and 11 am. A day later

I have been waiting for my Rewards  Visa card for over 3 months and I want to know when I’m going to get it

I see there is a recent post with this same issue where the Genie mini is displaying a "waiting for receiver" message but it looks like no response was given if the problem was fixed. I have done the suggestions in that post multiple times, unplugged the Genie Lite in my livingroom that didn't work

These are regular shows ie. Castle, Desperate Housewife's etc. I am having problems with. The Nomad sees the HD receiver, it can prepare them with no problems. But it hangs up on waiting to download. So far I have tried an Asus laptop with windows 7 home premium and a desktop with Vista 64 home prem

I just changed a TV on one of my small receivers and continue to get the “waiting for receiver signal” message. I’ve tried the following.  Turn your TV and receiver off and back on. On your Universal remote control, press TV Input(press Input if you are using a Genie remote) to cycle th

Just got the Nomad yesterday and can't get beyond "Waiting to Prepare"... I've tried over and over and over.... I've rebooted the nomad, rebooted the Direct TV DVR, went through network setup again and still.... "waiting to prepare".... any suggestions would be appreciated... it sure would be nice i

Nearest fedex or ups store is 60 miles away so I’ve talked to someone that supposedly was sending me the kit for returning the equipment. I’ve done that 2 times and no box kit in site. I know this is typical from what I’ve seen and I’m getting a bit mad. I can see the way they are finding ways to ma

Can I use my DIRECTV account and watch TV on my iPad while I’m waiting for the install? I ordered DIRECTV last month but it’s not going to be installed until Dec. 20th I was hoping I could still use it on my iPad or firestick as part of my plan I got the NFL Sunday ticket Pkg. & would love to s

The other night we had a giant storm and ever since I've been seeing this. After a minute or too it says no signal detected. It's been three days and I've tried hitting the reset, unplugging everything. It keeps saying connect to the internet but ive never had it connected to the internet in the fir

my cancelation number is [edited for privacy – please do not post personal information] so look up my account to verify how long I have been on hold you guys are the worst company ever