Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.4K)

Relevance
Selected Relevance
Waiting .zzzzzBS

I paid balance in full at 4;30 pm was on the phone for 54 mi utes after payment made… I thought waiting on tech support…. Just to have him after multiple “hold on”s….. he said “ I have sent a call to the special tech & Im gonna try to get this reconnected here in a few, but it could be 24 hours!

Question

79

1

0

Call waiting display on screen

Is Direct planning on offering "call waiting " displayed on TV screens

Question

141

2

0

0

Waiting for receiver signal

We have had the waiting for receiver signal a lot lately. We have to unplug everything. And plug it back in. Now it’s constantly on waiting for receiver signal. And we are having trouble getting help from directv. I have reset the receiver several times.

Question

734

6

0

Waiting for a reply

Hello,  @Aminah, AT&T Community Specialist I have been waiting for a reply to my issue it has been months!

Question

182

0

0

0

Waiting to Download

I have read the post, Waiting to Download.  I have had the downloads  in the que for several hours.  I checked to see if they are VOD and they are not.  Are there any other reasons the shows will not download.  I have reset the Nomad, uninstalled the app and reinstalled and restarted my computer.  I

Question

2.1K

17

0

0

Still waiting for email to override

Have been in contact with Directv NFL Ticket we reside in a large apartment complex and are on the third floor. There is no way possible for a satelite I have been told I am going to be able to receive it and they are doing a manual override. Still waiting for the email with the link. It has been tw

Question

122

3

0

Hangs up on waiting to download

These are regular shows ie. Castle, Desperate Housewife's etc. I am having problems with. The Nomad sees the HD receiver, it can prepare them with no problems. But it hangs up on waiting to download. So far I have tried an Asus laptop with windows 7 home premium and a desktop with Vista 64 home prem

Question

891

9

0

0

On-demand shows waiting for download for 2 days

Hey, I recently received a upgraded box and prof. installation of cinema plus, on demand software.  My playlist show waiting for download for the last 48 hours.  Should I try a red button reset? thanks.

Question

685

0

0

0

"Waiting to Prepare"... and waiting and waiting and waiting and.....

Just got the Nomad yesterday and can't get beyond "Waiting to Prepare"... I've tried over and over and over.... I've rebooted the nomad, rebooted the Direct TV DVR, went through network setup again and still.... "waiting to prepare".... any suggestions would be appreciated... it sure would be nice i

Question

7K

67

0

0

Waiting for Receiver message

Two days ago we suddenly started having issues with the client boxes associated to the HD44 Genie. The picture will freeze and then a black screen appears followed by a message saying that it is Waiting for receiver. We have reset the Genie and our wifi network as well as the client boxes but the p

Question

59

2

0

Waiting list for the H20 DVR?

I saw somewhere that you can be put on a waiting list for the H20 DVR has anyone done this or is it even true?Also, has anyone heard what kind of "deal" Directv will offer those of us with the H20 receiver or what kind of rebate? When the new DVR is released?Thanks in advance.

Question

322

0

0

0

Cancelled DTV, waiting on recovery kit.

We cancelled DTV on the 18th of this month, we started with Primestar in 1989 and have got transferred to DTV and now ATT since buyouts. To make a long story short we decided that we weren't going to pay more for a cable bill that our electric bill is. We got an email stating our order has been s

Question

201

3

0

Waiting 2 weeks for U-verse transfer and installation after moving

I have been a loyal AT&T customer for years. I am in the process of moving to a new home. I scheduled my U-verse tv and internet service to be transferred from my old home to my new home on May 21, 2018. A technician was scheduled for the installation on May 21, 2018 between 9 and 11 am. A day later

Question

391

1

0

0

I have been waiting for my Rewards Visa card for over3 months and I want to know when I’m get

I have been waiting for my Rewards  Visa card for over 3 months and I want to know when I’m going to get it

Question

73

1

0

0

Still waiting for installation

Why are you?1. Unable to provide me with a DVR (waiting six months for one and still being charged)2.  Unable to Input my correct service address3.  Unable Install my service (6 appointments, all have been cancelled by you because you are unable to type the correct service address that you’ve been g

Question

327

1

0

Can I watch my DIRECTV on my iPad while waiting for an install?

Can I use my DIRECTV account and watch TV on my iPad while I’m waiting for the install? I ordered DIRECTV last month but it’s not going to be installed until Dec. 20th I was hoping I could still use it on my iPad or firestick as part of my plan I got the NFL Sunday ticket Pkg. & would love to s

Question

219

1

0

0

waiting time

calling every time its nightmare more than 30 minutes hold

Question

362

1

0

DirecTv Account canceled Feb 13 2021 and still waiting on my refund

Hello, I have called multiple times and been promised that my refund of $43.66 would be coming by way of a prepaid visa credit card. Still waiting almost a year later. However, I love receiving an email every month showing I have $0 payment due and asking if I would like to return to service. WHY?

Question

77

7

0

guess what still waiting

now 1 hr 25 min las vegas branch can cooperate tell me how all managers on the floor have been in a meeting for over an hour all mangers not one can help me? Brandon is supposedly right outside meeting door.  You guys expect people to give up.

Question

107

0

0

0

Waiting on receiver signal

Can’t even watch a 30 minute show without losing my connection 5 times! My price goes up every year and my service worsens by the month! Completely unacceptable! We pay entirely too much for our service to go through this! I’ve reset, re started, and everything else and still no luck! Can’t wait to

Question

61

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?