When we signed up for U-verse it was with a representative that came to the house. We were old that we would get 3 gift cards. One for $200, one for $150 and one for $50. Well there was no such promotion when we got signed up and we got the $200 card was all. We have had AT&T (Southwestern Bell) for

When are we getting NFL channel back? Thursday Night Football is starting soon. Not having NFL Channel is going to cause me to start looking for another service provider.

Why are we in  The dark about this issue. We should of been notified that this could happen.

If we lose fox which means no NFL games or World Series, You will lose my business for good! I don't pay $170 a month to not get channels an antenna could get me. That's terrible!

Our current contract for our Uverse and internet service was up last week.  We've had this account with att close to 8 years, and a second account close to 3 years.  We play the standard game of calling when the contract is up to see what deals are available.  Our service is on autopay, so we are cu

We have been having problems with distorted pictures on shows we watch live or recorded. We had one show we couldn't watch because of all the distortion, so we waited until it was on demand, tried to watch it and it was distorted. Can someone advise me on what to do? Should I change service or wh

We cancled our service december 27 i just got a bill for december 19- Jan 18 the bill is for an entire month we only had the service Dec 19-27

When our service was connected to our 2 houses the tech wouldn't listen to me about where the wire should go. He took it from house 1 laid on top of the ground, we had to bury it, behind the bbq shelves under the ramp into 2nd house then around the house under & over bushes before he hooked up to 2

we have lost all our favorite tv shows that we are PAYING FOR...what is direct tv plan to compensate for this , I say its a breach of contract, we are not getting what we pay for

I live in Maine, and subscribe to HD, the sports package, and am also charged a RSN fee. Recently we have been unable to watch NESN hd, but can still access NESN sd. Both are channel 628. When checking the satellite signal, transponders 18 and 26 have a 0 signal strength....all other transponders ar

We upgraded our equipment and want to know if we are under a contract, if so then will it expire or end?

Why are we no longer getting block buster movies being released to DVD on DEMAND? Examples:  Thor, Star Wars, Black Panther just to name a few.

for nearly four weeks we were waiting on someone to come out and see what was wrong with our directv. When the service person came he told us our receiver was out of date and told us to call a number. Since we’ve been with directv for about 20 years , he said there shouldn’t be a charge for the upgr

They really need to give us the option to send us system and customer messages like we had with the satellite side. Why do we have to find out on Reddit we have 4 new channels or a free preview weekend of HBO, etc? This feature is sorely lacking. And they also need to get moving on the local inserts

I really hate your company. Last year I was told we should get U-Verse in my area in Dec 2014 / Jan 2015. It is now February. Nothing.I have had Internet problems since the storm in June 2013. I have had techs come out, that have totally ruined the wiring in our house. We can now only use the jack i

We have UVerse service in Knoxville, Tennessee.  I was wondering why we sometimes get local Chattanooga commercials.  Shouldn't we be getting commercials from businesses in Knoxville?

We are getting the message "Incoming Call | Caller ID not available" when we are watching TV. However, the phones are not ringing and when I pick up to talk all I get is a dial-tone. What is causing this peculiar behavior?

Anybody know why some shows, Californication for example, only have some episodes available in HD while all of the episodes are available in SD? Episodes 13-21 (all of season 2, including the episode airing NEXT sunday, but that is a conversation for another tread) are available in SD, while episode

What time frame are we looking at in finding out whether or not you will be keeping or dropping CBS and it’s affiliates? To me this is a breach of contract? Does Spectrum stand to make be gains because of this non- negotiation?