I am currently upgrading my dvr's to hr-20's and up. The customer service rep said that if she adds the service it will kill those old SD boxec I have. I currently have 2 dishes one a SWM and the other a 5-lnb dish. She made it seem like DIRECTV would kill the old boxes once the new service was adde

We are going to get new equipment, but we are concerned about losing recorded programs saved on our dvr. Is there a way to transfer the recordings from the old dvr to the new unit?

After numerous issues with our DVR, ATT  sent another DVR receiver (4th in 5 years).  This one is the Motorola VIP2250. We have over 60 hour of recordings on the old DVR that we really don't want to lose. The old unit still works (some of the time, numerous resets required). Is there any way to save

We moved to Texas recently and are still getting Oregon local channels. How do we get the system to understand our new location?  We get local commercials but incorrect network regional programming.

We will be getting an upgrade this week, I was wondering, do we get to keep the old dcr, which has shows that I want to watch again or will we get a new dcr and I lose everything on the old dcr?

Every commercial I see is about Direct TV, not UVerse.  Any of the neat new features for the app or special promotions are for Direct TV only.  I don't understand the UVerse app can't have the same capabilities.  This makes me think that ATT is trying to kill UVerse TV.

I updated my home location in the app and i am still seeing old tv market local channels.

We like our original Directv receiver and antenna, but they appear to be forcing us to upgrade. The toll-free help hasn't been helpful, and so I'm turning to the forum in hopes somebody can come up with a satisfactory setup. We like our original SD "legacy" receiver (RCA DRD486RH) because it has C

Hi.  When we received the upgrade, the old equipment was left behind. What do you want me to do with the old equipment?

We have the home and RV package that we have had for 10 years.  Last time I turned one of the old receivers on, in the RV, I was charged a fee.  Why is that all of a sudden, it was never that way for 9 years.  Also, we are getting ready to go camping and need to turn a box on again, will I be charge

I purchased a new Samsung TV specifically so I could download the DIRECTV app and not purchase the extra Gemini box. However, I cannot seem to find any information online to change channel numbers using my Samsung remote. Is there still no way to fix this? Is the Gemini device still the only way to

It's been a couple years now, and the U-Verse channel line up is still not offering Hallmark Drama. Yet all other services have it. Why is AT&T always so slow in getting us new channels that we customers consistently ask for?

We have old equipment (like 14 years old).  We it has worked fine, but no dvr, and although has HD channels the equipment is hardly state of the art let alone up-to-date.  We were told only way to get new equipment was to pay....is this true.  Why treat your loyal customers this way?

Is there a way to disable the prompt for “are you still watching?” When we leave the house, we leave the tv on to provide ambient noise for our dogs. They are super sound reactive. But a lot of times when we return, the tv is asleep. Even if we could get it to work for music…

Hello,We are looking to have DirecTV installed in an older home. Right now it has what I assume to be RG59 cable (although I didn't see any writing on the outside) so that will have to be replaced. We are thinking about getting 1 HD DVR, 1 HD, and 2 SD receivers. We have a fairly spacious attic and

Can i reactivate our old D11 receiver to use with old satellite??? We just recently changed out to Genie and new satellite but would like to use this old equipment in our garage if possible. Dont matter about HD.

I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return.Question.  Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb

Is there a way to disable the “Are you still there” prompt? We leave our tv on throughout the day and would like to disable this feature. I don’t see anything in the settings that will allow me to change the settings on it so, just curious if there was a way to turn it off.

We have been with u-verse for 6 years with the same old equipment. Channels dont change volume doesn't work and its getting a bit tiresome to deal with. We plan to cancel the service as a result but AT&T with such bad customer service makes even that difficult.

THE Way Home is a new series on Hallmark channel that just finished season 1. However, when I go to on demand to watch the series, it is missing episodes 6 and 8. Those episodes were there a week ago and now are missing and have been for several days. Why? Is it just me or is everyone missing episod