Continually lose Uverse tv signal, sometimes several times a day

I am now losing my Uverse signal to both wireless boxes a few times every 24 hour period. 

It is NOT the equipment, all the tech's seem to know how to do is replace the router or wireless box ... even when they has been replaced several times before. One "helpdesk" guy in the US did a bunch of stuff to my system from wherever he was and PROMISED he was going to call me the next day at 1300 to ensure everything was working as it should ( it was not ). Guess what ? He didn't , but I've come to expect that anymore. 

Today it went out so I made the grave mistake and called. During our lengthy discussion I was told I had been changed over from copper to Fiber in 2015 .... NO I was not , my entire development is ONLY and always been fiber  , that is why I had to get VOIP.

I now have a tech coming out tomorrow to replace the outside equipment, but I already have had that done so I could get Giganet speeds, the guy on the other end told me I had not even tho I insisted I had.

Now, I have been VERY patient since 2011 but now I essentially was told I am imagining things ... maybe I am, after all I retired from AT&T in a managerial position and that may have put me over the edge.

Is there ANYONE with AT&T that can help ??? I have no confidence that tomorrows tech visit will resolve anything.

HELP !