DIRECTV Account

I have been paying $25/month for years for coverage on my electronics through the PPP with ADH. I have been trying for a week to get satisfaction on a claim. Waited all through last weekend for a call back after initiating the claim, only to be told when I called Asurion back on Tuesday following t

Anyone else having problems managing their accounts on the website/app, when you want to add programming or add ons?                                                   &nbs

Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as if I was a brand new caller and had not been tryin

What a shame when you have a valid complaint, you can't even contact a manager.   I will be cancelling my service as soon as my contract is up.    Why would I call customer service to register a complaint about another customer service rep??   How ridiculous.    I

Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James

I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address fo

On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.

While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Ed

Just out of intellectual curiosity. Looking at the current offerings, I only see the choices of Entertainment, Choice, Ultimate. and Premier. What happened to Xxtra/ Preferred Xtra? 

As a DTV customer for 30 years, I've never had so much trouble accessing directv as I do now. Since it was tied to my ATT account, I can't seem to UNTIE it even though I cancelled their internet service. I have trouble getting to the page, trouble getting to perks. I can't sign in direct, I end up i