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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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How to change display name on Directv account

The primary person whose name is displayed is deceased. I need to change it to my name which is an alternate name. How do I do this?

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Direct tv and att separating

To whom it may concern my name is (edited per community guidelines). I have been a loyal customer with AT&T and DIRECTV for 15 years now I was under the impression that I was grandfathered in because I was told that multiple times by multiple reps and that I would have HBO for free for the rest

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REFUND

WAITING ON REFUND 8 MONTHS

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172

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Customer Satisfaction

This isn't a question; it's a comment. Customer service agent Travis and his supervisor Brenden (#BH3611) (I believe they're out of a Texas location) were extremely helpful when my parents needed to cancel their service. They couldn't have been nicer or more courteous. It's that kind of customer

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237

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Directv Rewards Visa Card

ITS CRAP! False advertising!  I am on a second set of cards that were sent to me & they still don’t work!  here’s the kicker I’m trying to use them to pay my Directv bill and it’s Directv that’s rejecting their own rewards card! un-flippin-believable! $100 & $200  I thought Directv got better. Nope

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217

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follow up

So now this is ridiculous!!! I get a message about my post that I will also receive a DM here’s the kicker to that I’m in the DM and the person isn’t answering   RIDICULOUS!!! I’m not sure if Directv 1.0 (years ago) was better than Directv 2.0 (current)  every incident gives me more reas

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158

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Need to speak to the supervisor's supervisor, how can I get a hold of them

Need to speak to the supervisor's supervisor, how can I get a hold of them. I need to speak to someone who CAN do something not someone to tell me what they CAN'T do.

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293

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DirecTV website error

I can't login to my DirecTV account on the internet - it says "An error occurred while processing your request. Reference #219.xxxx.." (I stream channels over the web.) What to do?

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221

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DBacks Channel 686

Being told that the 686 Channel is not available to watch Dback games due to ongoing negotiations between the Dbacks and DirectV. Being told that no one can watch DBacks on 686.  My zip code is 85086 in Maricopa County.  My in-laws zip is 85375 in Maricopa County and they are getting the

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1.3K

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HORRENDOUS CUSTOMER SERVICE!!

Worst Customer Service I have received anywhere in a long time! Have been a customer here for almost 10 years and was treated like crap. Talked to a Very nice woman the first time I called who did a fabulous job, was courteous and helpful. Tried to call back and was transferred thru 5 different depa

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NEED HELP?

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