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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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payment disputes, collected $500.00 from someone with no account, has held money for 4 months now

Bank paid in error from Archived account in Oct 2023 $500.00, have no account, owe you nothing, yet you continue to hold my $500.00, unacceptable. No account confirmed by your call center multiple times, even on 3 way call with my bank, sent you the email confirming funds sent to you on10/27/2023 Re

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I have an old bill from years ago

I have an old bill from years ago that I did not know existed how do I do pay that off and can I pay it off in payments I do not have the account information to be able to look it up 

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I have trying for months to get Directv to acknowledge that I cancelled my service. They ignore my emails and just keep trying

I moved away from Sacramento months ago and cancelled my tv service. Yet you keep claiming I’m there.  I haven’t had directv for months I’ve tried to contact you but you ignore everything. I’m not paying for service just because you refuse to acknnowledge cancellations. 

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Accepted Solution

fake email address?

I got an email from this address. directv@email.directv-mail.com Is that a real address from DirecTV? Even if it is it could be spoofed?

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111

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Unauthorized account sign up.

Someone has signed my 80 year old mother up for an account with 8 boxes at an address she does not live at without her permission or authorization. The Address they signed her up at already is an ATT Direct TV Customer. now my mother is being billed for an account she did not authorize.

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Advanced Receiver Service

Is the Chat function turned off on DirecTV? It shows as a Contact Us method but you can't click on anything to start the dialogue.I have a $15.00 charge on my monthly invoice for Advanced Receiver Service. What is that? I'm trying to cut expenses due to Covid-19 and want to see if I can remove this

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393

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Directv MasterCard Refund

This card is useless. How do I go about getting my refund back that they owe me.  I used this card that they sent me with a refund on it and directv preceded to reject payment with this card.  So now the card has no balance and I had to pay the month that they rejected the payment for.&nb

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Prepaid Mastercard for Refund Not Working

I was issued a prepaid Mastercard by Northlane for a refund I was due from DIRECTV. I was able to activate the card but when I tried to transfer the balance, I got an error message that I was not authorized.  I logged off and have not been able to log back in, despite trying to reset my passwo

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how to find my directv account number?

how to find my directv account number?

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6K

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Low income TV and internet l

How can I get low cost or free internet and TV for a veteran a disabled senior and a school age student

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