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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

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Device List is incorrect

I have two gemini boxes which I purchased from DTS. One is new and one is refurbished. I recently returned the refurbished  box for replacement and received another refurbished box. When I go to my Overview on DTS under device management it only lists the one I purchased as new. My replace

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270

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Streaming service

How many TVs can we connect with just 1 streaming box ?

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140

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Worst customer service ever

I was never informed when I signed up for Directv Stream that I would be locked into a 2 year contract. Now in order for me to drop my streaming services, I would have to pay $360 in order to do so.  Unbelievable, this is exactly why I avoided using them for over 2 years.  Constantly call

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163

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Price for Base Package?

What is the cost of the least expensive Internet and Direct TV Service ? My Direct TV base Package went up to $85.00. Is there a cheaper option for TV? Is satellite a better option, and is it available to me? Zip 62226

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406

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Accepted Solution

I need to turn off search function on my autistic's son TV

My son has no concept of money. Direct TV has no way to turn off purchases.   He likes to search, like on his computer and will rent or buy them without understanding he spent money.   He can not do it on the computer because there is no linked account.   Any solution?

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How do I Block purchases

So a child had accidentally rented 2 movies on my direct TV stream and I want to know how I can block purchases I turned on parental controls but I didn't see anything indicating blocking purchases

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1.8K

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Six Months of No Access via the app - code 201

I’ve read I should change my password if I also have an ATT account, but follow the prompts to do so in the app and it gives me the “something went wrong” error message over and over. How else can I reset my password? I’m about to cancel this service. Error code 201 in the app, can’t change passwor

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196

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Service suspended after just 2 days for non payment?

I got an email notice yesterday (Jan 15) that my payment (Jan 13) didn't go through this month. And when I turned on my DirecTV stream today (Jan 16) it said service would be suspended within 24 hours if I didn't update the payment method. I tried talking to chat support and he just kept saying "pay

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464

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Bad request

When I try to enter in my account I receive a message bad request. What can I do to access to my account ?

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518

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Escalations

I need to speak with someone at a higher level than customer care. Since day one I have not been give accurate information and this is the reason I left xfinity.

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NEED HELP?

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