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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

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Direct tv streams erased my compliant

DirecTV streams erase my complaint I've been a customer with these guys they increase my bill and my Internet bill without any information. Then all I asked was before one or two day grace period so I can pay my bill due to come in a hard times and they refuse I don't know how they're still open and

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164

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Closed

how to add an "add-on channel" to directv stream?

I have the Choice package. When I look at the channel lineup matrix, I see that some channels are listed as "add-on" channels, with a blue pricetag/dollar sign icon in the table.  I assume that means I should be able to subscribe to that channel (for a fee) as a single add-on to my Choice line

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1.1K

4

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Direct TV Rejecting All Payments

For two days now, I have been attempting to establish a direct TV stream account. All payment methods are being rejected (visa/mastercard).  The $30 charge goes through every time.  However, come time to process a charge for $16 for sales tax, an error code is generated.  Yes, I've c

Question

1.9K

16

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Fox Channel Stream Limit

I have DirecTV Stream and according to the documentation, I should able to watch Fox on 3 different devices. However, once I am watching any fox station on 1 device, any other device gets the Too Many Streams error.  I spent two hours with support, resetting and answering stupid questions to n

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376

15

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Accepted Solution

Closed

How do I delete series recordings on Directv stream?

I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.  

Question

10.1K

13

Warranty replacement

I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?

Question

112

1

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Directv stream Cloud DVR

I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?

Question

152

1

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Closed

Why new customers get a better overall rate than existing customers

First, I completely understand promotions and trying to get new customers to use your product, however what I do not understand is why you would offer them a cheaper rate after the promotion is over than what an existing customer is paying. I have the xtra package.  After a very nice promotion

Question

1.3K

14

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User Id wont register

Every time I try to register the user id i keep getting an error message MSIDENTITY_009 and i have been trying to do this for two days now. I have chatted with support and they keep saying 48 hours can someone please help me or I will have to get rid of my Directv stream

Question

165

5

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Grace Period

If my payment method fails, how long do I have to update it before my services are suspended?

Question

1.5K

8

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