Announcements
Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

71

N
Cancel Subscription

I have tried multiple times to cancel my subscription online and I get the error that the process is not available at this time. I have tried to find a phone number to call to no avail and the automated chat is useless in helping me cancel.  It tells me to do what I am already doing and of cou

Question

55

3

0

How do you cance a subscription when the site won't allow it?

I do not want to get charged again. Your web site works as well as your streaming service for me, which is to say both do not. I hit cancel subscription and it prompts me to "chat" then it says, "oh, it's OK you don't want to chat, go ahead and cancel anyway." To which I get an error message saying

Question

71

7

0

How to Add NFL Sunday Ticket

I am a former ATT Now subscriber now Direct TV Stream. Do I need a separate account for NFL Sunday Ticket or can I add it to my existing Direct TV account? Help and chat just redirect me back to my account but I don't find a way to add it there.  I have tried using my DirectTV credentials on

Question

29

1

0

Closed

Cancel this subscription NOW

Your site will NOT ALLOW ME TO CANCEL! All I get are error messages. Cancel it. Cancel it. Your service is horrible. Do not charge me again.

Question

39

2

0

report possible fraud email

I received an email message as shown below: HI ZELLA, WE HAVE DEACTIVATED YOUR ACCOUNT. We spotted signs of possible fraud on your DIRECTV STREAM account, so for your protection, we deactivated it on 10/01/2021.Let’s get your account back on track. C

Question

16

1

0

BUNDLE with Internet

I was already an ATT Fiber 1000 customer, and signed up for DirecTv Stream to see if they had fixed the issues I had the first time I tried it a year ago.  If I decide to stay after the 14 day rebate period, is there any discount for having both ATT fiber and DirecTv Stream?

Question

39

8

0

After my bill went from $60 to $90 and I lost channels I think I would like to cancel

I can’t cancel my account, can’t get a reply from any methods you provided, you raised my price from $60 to $90 and took away hbo. And after that was promised to us back when you first took over directv, and you were having trouble competing with verizon, any of you remember that? (I have screenshot

Question

58

3

0

contract expiration

How do i find out when my current Direct TV Streaming (formerly AT&T TV) contract expires?

Question

22

2

0

Closed

Service

I have AT&T TV, but this past bill was auto paid to DirecTV and was much higher. I was paying $87 monthly for service, but this DirecTV auto payment was approximately $140. I did not authorize this change or increase in amount. Please advise what is going on.

Question

33

3

0

Accepted Solution

Official Solution

I would like to cancel my television service.

I have not been able to use my television service and it is very limited. I have called in and have had no helpful responses. I would like to cancel my television service.

Question

1.1K

17

0

Pinned Posts

Accepted Solutions

View More


New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.