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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

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Account suspension

Can i suspend my account for acout 3 months if i will be away from the country and resume when I get back without being charged?

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226

1

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Local Stations (how to change location)

Hello, I subscribed to DirecTv Stream for my father at his assisted living place in Hawaii. The thing is, it’s on my credit card with billing address which is in Colorado. So his local stations (ABC, CBS, NBC, FOX) are showing Colorado stations. I went to Settings, then Preferences, and tried to “c

Question

958

6

League pass channels

I have league pass on directv streaming. Will the channels show up the day the season starts? I don’t see the channels like I used to see them on directv satellite during non season (where there would be a message about no programming).  It would be nice to watch the preseason games and I’m pr

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896

6

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League pass

I have league pass on auto renew for directv stream.. It shows as an add on in my online account but not on my tv profile. I have uninstalled app and reinstalled. The channels don’t show up at all. Should I call technical?

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142

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Huge Price Increase!

I received an email on 10/5/23 that my subscription price will increase by $34 on 11/4/23! I switched from AT&T U-Verse to save money.  I've only been with DirecTV for a few months.  Unbelievable!  I'm I alone?   

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490

2

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DirecTV app not working on Apple TV with linked streaming and satellite accounts.

This is a known issue. The Directv stream app gets stuck on the choice between streaming and satellite for those users that have linked accounts (streaming and satellite). I've cancelled my satellite service completely, but it has yet to solve the problem. The instructions for "de-linking" account o

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824

3

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New record for phone hold time

One hour 58 minutes. I've got the screen shot to prove it. Then it hung up without ever being answered. The phone system said at beginning of call wait time was one hour, it then later said 5 more minutes for about 30 minutes  I tried to use the AI chat and it was frozen, prior to calling&nb

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250

2

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Over 4hours on hold

Our streaming went out, we've done all the trouble shooting including confirming our connection was good and sufficient.  We are instructed to call Directv, but yesterday we were on hold for 2hrs, this morning 2hrs and I'm now on hold.  That's well over 4hrs of waiting and still have not

Question

193

2

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Canceling direct tv stream

Is it possible to speak to someone who actually speaks English? I have called numerous times and each time English is always an issue and trying to get them to understand basic words like “cancel” is impossible to communicate. I have called for the past 3 months and still have not been able to actua

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237

0

0

Says I have no subscription

My DirectTV stream says I do not have an active subscription but I do. The tech on phone said he could see my subscription was active and promised to call me back after he talked to his manager. Its been 5 hours. Anyone else experience this?

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1.1K

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