Streaming Setup & Equipment

I have the P21KW-500 (appears to be an ATT-branded chromecast) dongle direct into a new Denon X4800H AVR via HDMI, obviously. The issue is when trying to use Dolby audio. When Dolby is enabled on the dongle, the audio level is very low, like 20-25 dB below stereo content. The AVR will report the inc

Have business with multiple TVs with DirecTV for Business app installed and working on android tablet. I set up a PiVPN/Wireguard server at business and can successfully connect to it remotely on the tablet. However, the app will not connect to any of the TVs with a notification that the tablet is n

With the DirecTV Stream service and subscribing to mini Genre (my entertainment) package, does it automatically come with a free Gemini Air device? (TV set top box or dongle) Is there a monthly usage charge associated with the Gemini device?

I have three Osprey boxes for my stream service. I’m nothing but impressed with the service coming from lifelong overpriced cable services. Recently I purchased a Sonos ARC Ultra sound bar, connected to the eARC compatible HDMI2 port on my LG OLED display. The Osprey is in HDMI1, and a Firestick is

I need a remote control that is compatible with a DirecTV is internet based thru DIRECTV STREAM box that is user friendly for and elderly person with Parkinson's. The remote that they were given is way to small and DirecTV rep said there were no other options. Please HELP! What other remotes will wo

I am a new DIRECTV subscriber. Volume Control not working. I have a Gemini Air remote with no MENU or SELECT buttons which were mentioned in some of the instructions on how to program the Volume Control.

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I really like the experience of using the Gemini Air for watching DirecTV Stream, but the fact that I have to have HDR on or off only is preventing me from using HDR at all because of how it makes SDR TV look on my TV. Any chance we will get adaptive HDR support at some point? I know it works on the

I have two gemini air devices and have an intermittent problem with low connectivity and buffering. The picture will become grainy and pixillated and then start buffering. Sometimes it resets. Sometimes we have to reboot. We called DirecTV and got a hard re-set but the intermittent problem continues

I've been advised to use an ethernet connection rather than the Gemini Air device as that device is not working consistently and I keep getting "no internet" messages when there is internet and it corrects when I click off wifi and click it back on. We have a new LG tv. I am extremely disappointed t