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Accepted Solution

Missing channel numbers channel guide

There used to be channel numbers listed with each channel on the guide. Now they are missing.  This is when I view the guide via the website (https://stream.directv.com/guide) or on my TV. Is there someway to restore the channel numbers?  I've tried resetting my cable box, which did not h

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Closed Captioning on multiple Gemini / Osprey boxes - setting no longer sticking

We use multiple Gemini boxes in the house.  We only want CC on one of them.  Previously, the setting would persist correctly just on the one box.  Now every time we start any TV it starts with CC and we need to turn it off.    I am not sure if the move to profiles has updat

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HDR not supported?

I had a TV that didn't support HDR, but I just bought a new Samsung that DOES support HDR, but when I go into the settings on the Gemini device, it still says HDR not supported by your TV. Any idea why?  Does HDR work for everyone else or is this yet another ridiculous DirecTV bug?

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ACI Speedpay

Can an DIRECTV electronic payment show up as ACI Speedpay on my bank statement?

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Unable to connect DirecTV Stream Account w/ MAX App

I’m again having issues with connecting my MAX App with my DirecTV Stream account. Verified HBO and Max App access is still on my plan on the DirecTV App. No issues there. Error from Max: max Can't Verify Subscription It looks like you don't have access to Max through this provider. If you think th

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Info on chann

When watching a channel or on the guide the info of the channel is in such small letters that you have to get up and stand in front of the TV to read it. Especially for a movie I find this very irritating. Optimum Cable TV is better than Directv streaming for this feature. This may mean I won’

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Accepted Solution

South Florida’s 9

I do not have access to a free local channel. The channel is WHDT-TV / south Florida’s 9. It is a free channel…should be channel 59 by what this article states. I do not have access, when I should? Article below. How can I watch WHDT-TV? WHDT, Channel 9.1, is available for free in Palm Beach County,

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Account login issue

I have tried without success to get DirecTV and AT&T to understand that it is very confusing using the SAME login page to access my account. When I need to view AT&T account information - I somehow end up getting logged into DirecTV. I recently messaged AT&T to get assistance and they se

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How to control DirecTV streaming app with Sony TV remote

I just bought a new Sony TV and have the DirecTV app. I would like to use the Sony TV remote to change the channel using the change channel button. How do I program the Sony TV remote to change the channel, access the guide, etc? 

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How do you delete or remove your continue watching list?

How do you delete or remove your continue watching list?

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NOT FINDING WHAT YOU'RE LOOKING FOR?