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ABC Sound Distorted

Why is the sound distorted on ABC during football games? I saw a comment from a previous post by someone else where it was recommended to make sure the audio on that channel is set to English Dolby Audio. I made sure that was set correctly (it was). What else can be done to correct this? All other c

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NBA League Pass still is not working on Day 1. This seems to happen every year.

NBA app says - "Your plan does not include access to League Pass. Please contact your TV Provider to upgrade or Subscribe to League Pass below." NBA website says- Success! You now have access to NBA TV with your Subscription. but then gives the same error when you try to watch a

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My Gemini does not have audio or video

Turned system on this morning and could not get any audio or video. Guide and everything else shows but no video or sound.  Tried o do a reset but no change.  Ran a system test and it said "OK" 

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NBA league pass

I got the DIRECTV NBA league pass this year it lets me watch all games on my TV but the app after I sign in with TV provider I can only watch the nba tv channel 

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Still being Billed

We CX Directv of ONE of two separate Directv accounts. We currently kept Directv Stream Acct The ONE Directv Account we cancelled 3 months ago continues billing $116.67/month on credit card automatically. After several phone calls with Directv Support to cancel and stop service for this ONE Acct Wit

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Gemini Remote

The Gemini remote is unable to turn off my TV. Despite trying all the codes for my TV brand, the issue persists. All other functions are operational, including turning on the TV; however, turning it off remains a problem.

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New Gemini remote will not turn tv off

Installed a new Gemini box yesterday. The remote will control volume and mute but will not turn on/off tv. It is a Vizio tv. Older but the old genie remote worked fine. Spoke with support. After 30m- they are sending me a new remote. We all know that’s a waste of time and the new remote will also

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Disappointing service

feedback: Subject: Disappointing Service and Unresolved Billing Issue I am writing to express my extreme dissatisfaction with DIRECTV’s handling of my billing issue. You charged me double for my bill and have refused to issue a refund despite multiple calls and false assurances. I have called you

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Resetting remote

What to do if resetting your remote and you do not get 4 green lights after pressing 987?

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Resolution problem

Direct TV settings has all resolutions checked and supported. But it is staying in 480. When checking on the info audio/video screen to change resolution it still only shows 480 ??

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NOT FINDING WHAT YOU'RE LOOKING FOR?