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Accepted Solution

Turn off Are you still watching feature

How can I turn off the "Are you still watching?" feature on my C71KW-400 streaming box

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Picture quality with a Gemini piggy-backed to a Genie DVR on Sat

I have had my TV (4K) connected to a Genie DVR with Sat connection for several years. I have always had great picture quality on live and recorded shows.  I recently added the Gemini piggy-backed to the Genie.  I have had a downgrade in perceived picture quality.  I went through the

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196

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About my bill

How come I can't get my bill on my email address I never get a statement. Here my email address ****************

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27

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Bill Dispute

We were told by DTV customer service to file a claim to dispute a charge that has been on my bill for two years. The person we spoke to said notes were made in our account showing the discrepancy and we should be credited for 29 charges. She said we needed to file this on a computer and on the websi

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1.3K

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DIRECTV Business remote app

Is the app no longer functional? We use this at our restaurant and about a week a go it stopped letting us log in. I have tried resetting the login, etc with no luck. When we call in originally we were told there was no issues then we were told it was only for Apple products. I purchased an android

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12

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Specific Type of Coax Cable?

So, since I just resolved my issue with the whole home DVR, the tech also mentioned for me to get the proper type of Coax cables, he said I have an R59 version and what I needed was an R60? I need a large run to go around my home, do any of you recommend a website where I can purchase the proper typ

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868

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Setting Up MRV (Multi-Room Viewing)

My Receiver: Genie HD DVR HR44 HD Receiver H24 & H25 Genie Mini C41& C61 Hey, I need help making a connection. I have an H24 and H25 HD receivers and I was wondering if I can make a connect between my H24 H25 HR44 and the clients. I have SWiM but I don't which receiver is connect to which s

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21

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Live TV pop-out window

Hi! I'm wondering if this option is available on the DirecTV app for my Android.  I noticed on YouTube TV that when I exit live tv, the live TV will keep running in a small window on my screen. So that I can do other things on my phone at the same time, like check emails. However live DirecTV

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1.3K

11

Payment

I need to update my credit card.

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47

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Picture Freezes Momentarily and Often

I recently had Directv installed... Genie 2 with three wireless boxes. When we are watching tv, the picture has a tendency to freeze momentarily and the audio drops out. Then just as quick it resumes live TV. The issue is not present in DVR'd shows, but it happens on live shows regardless of channel

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681

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