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Returning equipment

Went to ups store they scanned the equipment gave my account number which was also in the letter sent to me it does not register so ups cannot return i also had a bill with my account number on it . Any suggestions

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Local channel issues

My local channels are blinking in and out every few seconds. Fox and ABC are both doing this and have been for weeks. Chat won't work, keeps putting me in a loop and can't get to a representative.

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Getting rid of an old satellite dish

Hello, We just bought a house in Ann Arbor and there is an old Direct TV satellite dish in the backyard. I called DirectTV and they do not come an pick up old equipment (which is shameful).  Can anyone recommend the best way to get rid if this dish?

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Canceling Directv

I will be canceling my Directv service in a few days, possibly tomorrow. Is it still true that Directv does not prorate to the date of cancelation. Since I have not paid my current bill, (Due on Oct. 26th.) will I have to pay it in full if I cancel 20 days before the next billing cycle starts? As an

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DirecTV stream vs DirecTV satellite combined?

I decided to make the switch to streaming as it is $90 cheaper than satellite. I called to cancel satellite and they told me that DirecTV stream is included because I'm a legacy customer (40+ years).  I thought the satellite and streaming service were different.  The agent said I could ke

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Replay button jumping too far back

Since the last update, when the replay button is pressed quickly several times, instead of jumping back 6 seconds per press, it jumps back to the last tick mark. This occurs with both recordings and live TV. I believe this is the only button with an issue. I’ve contacted DirecTV several times. The

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DIRECTV APP Available on All Smart TVs OR only Samsung Smart TV. Don't need TV Box if i have Smart TV.

So i called to sign up DTV VIA SATELLITE, i have 6 TVs and I was told by one of sales rep that i don't need a TV Box if i have a Smart tv. He said i can just simply download DIRECTV app on my Smart TV and start watching all channels on App. Is that true...? Do i really not need the TV box if i have

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Is there a shortcut I can download onto my PC for DirecTV?

Just like I have shortcuts for Google, Microsoft Word, iTunes, etc, I'd like to have one for DirecTV on the home page of my PC.

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Lost signal after moving dish

After losing reception for my system and having repeated 771 errors I moved my slimline dish about 15 feet due east of of its old location along the side of my house. I kept it oriented exactly as it was in the old location since it was a parallel move. I still get no signal when I test with my rece

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Latest DVR

Is there an upgrade or replacement for my HR44/200?

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NOT FINDING WHAT YOU'RE LOOKING FOR?