Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV

DIRECTV

Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7.
Ask a question

Latest Conversations

(51539)
List, only shows DVR recorded programs to delete.

Instead of showing all the programs I've recorded when I go to List, it just shows me how to delete recordings.

Question

101

2

0

Genie HR54 swap for Genie2 HR17

I just received a HR54 receiver fedex to replace my HR54 that had a hard drive failure. I was thinking maybe I should have asked for a Genie 2 as I have two genie mini clients one hooked up to a 4k tv the other is not plus the tv that had the HR54.  So three tvs hooked up. I am going to buy an

Question

571

38

0

My directtv account

I want to create a login but I don’t have my account number

Question

129

1

0

Closed

Update phone call

Has anyone received a phone call about doing an update over the phone? Seems odd to me.

Question

122

5

0

Closed

New Local channels now available.....but with a mystery

Watertown, New York, locals are now on DirecTv, they seem to have most of the locals, except for two PBS SD subcarrier feeds.  However, since this area has no NBC affiliate, they are bringing in a signal from WHEC Rochester (NY).  This would be fine except that WSTM (Syracuse) is closer by far; and

Question

869

6

0

Can't watch programs

For five days, we keep getting the message that the receiver is having problems communicating with the Sat Dish. It's NOT what's wrong. What's wrong is that they are updating the software and instead of doing it in the middle of the night they do it during the day and during Prime Time viewing. This

Question

224

3

0

Why was my recording canceled by LIV? What does that mean

I went to watch the Bulls game late last night and only 1 minute was recorded. Checking history it said “the recording was canceled by LIV”. What happened? I don’t want this to happen ever again.

Question

237

16

0

Closed

How do I file a complaint against Direct TV?

AT&T/Direct TV I have been a customer of AT&T for years.  In November 2016, I moved into my house and needed television an internet services. I have opted to remain with At&T, as I have my cell phone services through them.  I ordered services for internet and Direct TV.  When I placed the order, I o

Question

2.1K

13

0

remote does not light up

how do we set the remote to light up when using it

Question

132

4

0

How to create a Folder & put a movie and its sequels in it?

How to create a FOLDER for movie and its sequels?

Question

149

4

0

NOT FINDING WHAT YOU'RE LOOKING FOR?