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Very loud ad when paused

In the last week suddenly there is sound for one ad that runs while the TV is paused. It is absurdly loud.  I've been a long time customer but this may be the last straw.  There should be no sound while pausing! 

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Direct TV charging $450 cancellation fee after service was sporadic and they could not fix it

Direct tv was set up on 4/10. We had difficulty with set up from day 1. We could only get 1 station and had to continually reboot after only 1 week of service. We asked them to come fix it after escalating this to get an appt.  When they finally arrived on 4/17, the technician said there was n

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Accepted Solution

HBO GO

Can you PLEASE tell me how to log in to HBO GO on my computer? I have asked the forum & got a smart mouthed remarks.  Can you please just tell how to accomplish this?

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Need code to manual program DTV Universal Remote for TCL Roku TV model 32S357

Unable to find code to program TCL Roku TV model 32S357. I’m programming a white RC66RX Universal remote and only need Power and Volume. Found code 12049 which will work power on/off. Tried code search, and once or twice got partial results of Pwr and vol up only but now cannot replicate. Also need

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Programming Genie Remote with Hisense 65 inch TV

I just purchased a Hisense 65 inch Google TV (65A7) and want setup the Genie Remote so it controls the TV and direct TV box on/off. I already had the Genie remote programmed with a soundbar so only needed to change audio input on TV.  When I tried programming the Genie Remote the model number

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Your DIRECTV equipment arrives, what's next?

A big smile on your face, of course! Then, click here to learn how to set up equipment with a TV, pair the remote control, and activate service.

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black screen only on abc

i'm trying to watch my show. it works on the app. but not on my tv and its the only channel that doesn't show anything its just black.

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Bill Dispute

We were told by DTV customer service to file a claim to dispute a charge that has been on my bill for two years. The person we spoke to said notes were made in our account showing the discrepancy and we should be credited for 29 charges. She said we needed to file this on a computer and on the websi

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DirecTv no longer interested in maintaining existing satellite subscribers

I’ve been using DirecTV satellite for decades, as it produced a great product at competitive pricing compared to the alternatives. That aspect of DirecTV is now gone.  While I don’t expect to get the exact same deals as brand new subscribers, DirecTv has always offered “promotions” to keep the

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New card put in my DirecTV box at my motel in four rooms

I put a new card in my DirecTV box in four rooms at my motel and they are all given the same message 711 error please call front desk card not activated

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