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Suspending Service

I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer

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Set up account for my sister for auto pay new customer

Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password

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70

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Replay multiple taps broken after new update

The replay function should rewind in multiples of 3-5 seconds when tapped repeatedly. However after the new update, repeated taps on the replay button on the remote causes the program to rewind in 15 minute increments.   please fix.  Extremely frustrating.  

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460

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Delete recordings

Help my dvr is full because I can’t permanently delete my recordings on the new update???

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80

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Can’t leave “Add Gemini” page

Hello! For some reason the directv was working fine but none of the channels showed up, just was a black screen. At first I turned it off then back on, didn’t change anything. When it was letting me go through the channels it was low quality for some reason, like 144fps or something. I clicked reset

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58

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Accepted Solution

Official Solution

Genie HD DVR and AM21 OTA Tunner

Is the Genie HD DVR compatible with the the legacy AM21 OTA ATSC tunner?

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1.8K

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DVR programs

We have our equipment in our RV. When we set up at our current location, our Genie wasn't communicating with the tower.  Customer Service could not help us.  My husband went online and found a solution that got it working.  But some of our recorded programs were gone, and there were

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99

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AIM 1.0

I recently purchased an AIM 1.0 Meter. It is running the latest software and I was wondering if this meter is capable of fully powering the LNB by itself or if i need to hook up the IRD to the meter as well. It is an SL3 with no multiswitch, HR54-500 and a 21 tuner LNB.

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new install..

The only dealer who is listed in my area is not an authorized Directv retailer. Also, I have my reasons that I would never want anyone from that business near my house. Do I have any say as to who does the install for new service?

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142

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SECN+

I have DIRECT TV STREAMING & ESPN+. How can i watch SECN+?

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87

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NOT FINDING WHAT YOU'RE LOOKING FOR?