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how do i submit a formal complaint on directv

I'm utterly tired of my  bill creeping up in charges and as a customer being told credit will be issued and when I get my bill the said credit if affixed back to the bill plus late charges etc.

Question

 • DIRECTV Account

605

4

0

Error code 614

I have an error code 614. Tried the on screen instructions & no go.

Question

 • DIRECTV Equipment

17

2

0

Accepted Solution

Official Solution

Limit access to pay per view

Can I limit access to pay-per-view movies with a password?

Question

 • DIRECTV Account

74

3

0

Is there a link for feedback?

Where can I find a link or address for feedback?

Question

 • Watching DIRECTV

20

1

0

Accepted Solution

Official Solution

Is there no Cowboy Channel available? Even with the Xtra package, it's not available.

Is there no way to add the Cowboy Channel? I have the Xtra package and it is still not included. How would I go about obtaining this channel. How much of a pain would it be?

Question

 • Watching DIRECTV

213

12

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Using main receiver and DVR with no TV attached in that room

We are moving things around due to construction. Can I take the #1TV off of the main receiver & DVR and still have TV#2 in another bedroom with a mini still work?

Question

 • DIRECTV Equipment

17

1

0

Accepted Solution

No Auto tune ?!

A super simple feature that the Genie cannot seem to do.. Sillyness .. 1st World problem but why not have this feature ? I am accidentally watching freaking ice-skating on a Sunday when it should’ve auto tuned to another football game! Now my Daughter wants to watch Ice Skating !! You ever tried cha

Question

 • DIRECTV Equipment

19

2

0

Accepted Solution

Couple second black outs during programs

During a show, the screen goes black for about 2 seconds periodically. Random various channels.

Question

 • Watching DIRECTV

38

7

0

Closed

Letter requesting channel removal from lineup

I watch OANN and Fox News Channel all the time because they give me accurate news (which has been fact checked unlike other networks). I am deeply concerned you recently received a request from Democrat Senators to remove these channels from your lineup. The GOVERNMENT HAS NO RIGHT to tell us what w

Question

 • Watching DIRECTV

89

6

0

Can’t Log into my DirecTV Satellite Account even after Password Changes

I try to log in to my account and it says error and sends me back to sign in or says password is no good. I have changed password several times and still not able to log in.    These are the message I receive after I changed password and tried to log in: Your account already has t

Question

 • DIRECTV Account

14

1

0

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