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previous channel bug

Just got the update for the new interface. The first thing I noticed is that pressing previous channel or exit on the remote while watching a recording does not necessarily return to the current live channel. Rather it goes to the channel that first appears when the Genie (HR44) is turned on, not th

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1.9K

36

Previous button not going back to the previous channel

We are having the exact issue with the previous button not going back to the proper channel. would love the fix for this. thanks.

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804

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Accepted Solution

Official Solution

Genie HD DVR and AM21 OTA Tunner

Is the Genie HD DVR compatible with the the legacy AM21 OTA ATSC tunner?

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1.8K

48

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New Directv menu functionality is a disaster

The recent update to Satellite Directv Service that changed the user access and menu functionality is terrible.  The effort, it appears, seems to be trying to make Directv user menu access look and function like an online streaming service.   The effort has failed.  Not only is

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3.2K

50

Account number

I can’t find my account information

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15

2

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calculating new service cost

Is there a way online to figure what new service would cost without actually placing an order?

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21

2

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Pair remote with jvc tv

What code do I use to pair my genie remote with a jvc TV model RM-C1240

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1.5K

6

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Local stations on DirecTV app while traveling

Scenario: No internet service at home.  DirecTV Satellite service at home.  When traveling to a different region and watching the DirecTV app, are the local stations a) local to home or b) local to where I am? I have called DirecTV 8 times with this question and the answers are split 50/5

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59

9

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Remote

Why does my Directv remote Search button only show me on demand shows and not regular channel options???

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48

4

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Direct TV not playing

My Tv has stopped showing Direct TV and is stuck on one broadcast channel but won't allow me to change channels

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43

7

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