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Directv app not working when signed in Black screen

When I sign in all I get is a black screen on the app. Worked yesterday.   Felted app and downloaded again and the same. My wife said that she was kicked out and had to sign in again and she gets the black screen. Anyone else having the same with app?

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1.2K

53

Can't delete shows on the app

I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.

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411

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Accepted Solution

Returned Equipment Status

I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he

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33

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Directv app disappeared

The Directv app for my satellite service disappeared on my Samsung Smart TV. I tried reinstalling it, but the only option that comes up is for the streaming app. I tried going to Google to download, but it said it could not be accessed from that device. How do I get my app back?

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1K

8

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Gemini has error 623 everday

Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.

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17

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Accepted Solution

DirecTv and Fire stick login issue.

Recently I installed the DirecTv app on my Fire stick. I get DirecTv through the complex I rent from. When I put my credentials in, hit sign in. I have gotten 3 care codes. The codes are in sequence, 602, 600 then 24 hours later, 902. I have uninstalled the app multiple times. Rebooted my router. Al

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49

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Non working apps on direct tv but I am paying for

Over the past week, I noticed a couple of the apps specifically Hulu and Paramount+ are not working. I contacted directly customer service and they had me reboot the TV and then I had to restart everything all the apps that are on my TV and I still can’t get Hulu, plus when I try to watch Paramount+

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20

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Not able to sign in on my PC

As of yesterday, I've not been able to sign into my DirecTV Perks site. Takes me to verify page requesting to verify through my email account, but email account is not working and my phone numbers listed are landlines.

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22

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Closed

Online chat for DirecTV customer service

I have been trying to access live chat because I am not where I can talk on the phone. I have tried for 2 weeks now.  The contact page has the live chat heading and says our representatives are here to help, but there is no chat now button like there usually is.  I have tried on Firefox,

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2.5K

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DirecTv App No Longer Working

A week ago my DirecTV app stopped working. All I get is a black screen. I quit the app and restarted it, deleted and redownloaded it. Sometimes it takes me to a screen to log in, but when I do, it just becomes to a black screen. I am trying to watch on an iPad Air (11-inch) running 18.3.1. What's

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136

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