Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV

DIRECTV

Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7.
Ask a question

Latest Conversations

(51961)
Pandora problem

Pandora keeps stopping and skipping to the next song

Question

40

4

0

Help with chromecast on gemini box

I have a new gemini box that says it has chromecastbuilt in. In the apps section, there is no chromecastapp like there was in my genie box. But when I clickon the cast button on my phone or computer, I see achromeast connection with the name assigned to thegemini box. When I click it, it says connec

Question

1K

50

0

Unable to logon to directv on computer

Get error message when trying to logon to direct Tv using various browsers An error occurred while processing your request. Reference #219.ced7ce17.1744293976.668183f2 https://errors.edgesuite.net/219.ced7ce17.1744293976.668183f2

Question

36

1

0

Gemini doesn't failed HDR on my LG TV. What should br done?

My LG TV model 65UT7570PUB  has HDR and ROKU ultra has no problem to show HDR on it. But Gemini fails on HDR test for the tv. I can see sometimes when watching , HDR logo pops up and then disappears.

Question

26

1

0

Accepted Solution

Satellite service mixed with app in different location

I have been asked to relocate for work. We will be keeping our current home on West Coast and buying another in the South. Obviously, I do not want to pay for two accounts. I would like to keep current satellite service on West Coast due to questionable internet speeds and use App in other house (Fi

Question

63

5

0

Accepted Solution

Streaming from out of town from my Genie receiver.

I am in Ann Arbor MI. Trying to stream from my Home Genie.  It tells my it cannot find my receiver.  I am able to stream other channels.

Question

31

1

0

I signed up for AT&T home internet and Direct TV and the experience was horrible

I went to my local AT&T store here in San Mateo County. I explained that I had a very bad experience with Comcast/Xfinity and that I wanted to switch service.  I arrived at the store at 5pm.  I left the store at 8pm.  It took this sales person 3 hours to order TV and internet. Wh

Question

68

4

0

Closed

Out of Town Streaming

I am in Ann Arbor, MI. trying to stream Detroit Tigers and am told it cannot find my receiver.  I can get other channels.

Question

20

1

0

Lost TV sound only for DirecTV.

I have a DirecTV receiver connected to my LG smart TV via HDMI cable. I also have an X-Box connected to my tv via HDMI cable.  I’ve been using both for years with out any problems.  All of a sudden the sound went out on my DirecTV.   I thought it was my TV, but the sound for my X-Box

Question

5.1K

18

0

"Missed it? Watch now" has never worked on HR44-700

HR44-700 installed 10 years ago. Solid internet connection. PPV and downloading episodes from a show works, but "missed it?watch it now!"  feature has never worked since it was added.  A number of different reasons from customer service -- not supported on HR44,  not included in Choi

Question

41

6

0

NOT FINDING WHAT YOU'RE LOOKING FOR?