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Customer service survey

Why send out a 15 minute customer service survey that can not be completed, and submitted? I was thinking, and hopeful that you actually cared. (Edited per community guidelines)

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Help with ESPN Unlimited

I'm a Direct tv satellite customer. I have been having an issue with Espn Unlimited. I was able to activate it to my account a few weeks ago; no problem. But a few days ago it was somehow removed/cancelled and I lost access to the subscription. This was part of the big rollout to the satellite custo

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Over charged my account from January 2022 till October 2025

I called and cancelled my direct tv service in January 2022 and was told to take the equipment to the UPS store to return it. Direct tv customer service says it was received January 6, 2022. So I had not way of watching the service and had called to cancel. But I was charged every month since Jan 20

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Accepted Solution

Closed

Playback failed. No audio/video data packets received from server"

Anyone have a fix for this ?

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2K

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Switching out DVR box

Upgrading DVR box, will be able to keep recording series management

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Accepted Solution

ABC STL region brief video lag persistent

I have a Directv Satellite Dish for years in the St. Louis region in Illinois. Recently, we've noticed a video glitch/skip that is occurring persistently. Audio is never disrupted, but the video picture will freeze a split second and then jump right back in sync with audio. This occurs about every 1

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what is code 622?

connection interruption.

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Purchased movie glitches

I just purchased my first movie for my granddaughter to watch but it keeps freezing/glitching like it was recorded during a storm. I’ve tried deleting and re-recording as well as resetting my main receiver and then re-recording and nothing changed.

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14

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Accepted Solution

Relocating A Genie Receiver

Hi, We have a Genie H54/500 in the master bedroom, a C51-500 mini in the kitchen and a C61K-700 mini in the sunroom according to the DirecTV settings info. The H54/500 is no longer hooked up to a TV and we would like to relocate it to the sunroom and return the C61K-700 to DirecTV as a monthly cost

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Santa tracker

I really hope the Santa tracker comes back this year, it was a stable to my family's Christmas for years and we were so sad that it was unavailable last year so please bring it back because I know I am not the only one who wants it back.

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NOT FINDING WHAT YOU'RE LOOKING FOR?