Nope, D12s are now obsolete and you will need to upgrade to a MPEG4 receiver and dish if you wish to continue with DTV, they have a free swap offer you will need to call them. Take it to the nearest E waste center or go to this website to get a shipping label. Remove the access card in case DTV sends an envelope to return it within 30 days.
D12 is the last MPEG-2 (SD-only) receiver made. Since they have been shutting down those feeds since April 2019, that model has been non-returnable for quite some time.
So if you cancel, you recycle it (though might get an envelope for the access card). If you stay, you will need to call DirecTV and take advantage of their complimentary MPEG swap program for all outdated boxes and receiving dish.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
shannon02
ACE - Expert
•
21K Messages
5 years ago
Nope, D12s are now obsolete and you will need to upgrade to a MPEG4 receiver and dish if you wish to continue with DTV, they have a free swap offer you will need to call them. Take it to the nearest E waste center or go to this website to get a shipping label. Remove the access card in case DTV sends an envelope to return it within 30 days.
https://www.goodwilldenver.org/dtvcustomer/
(edited)
1
0