What happened to the call history and caller ID setup/options?  I can't find it anywhere in "menu"

We are getting the message "Incoming Call | Caller ID not available" when we are watching TV. However, the phones are not ringing and when I pick up to talk all I get is a dial-tone. What is causing this peculiar behavior?

Several times in the last few days an "incoming call" is indicated on the screen, but there is no call.  I realize there is an ongoing problem that DTV can't seem to fix with the caller ID - although my son's Comcast works perfectly in this regard!!  I'm always surprised when it works at all, but do

Yesterday, 12/12/20, I received a phone call from 1-844-962-3879. This call went to my voicemail. The voicemail indicated they were from AT&T Direct TV and they wanted to let me know that my account qualified or 50% off and in order to obtain the discount I had to call them back on the number I

Phone call recording claims its AT&T it told me Satellites have changes and I need to change the location of the dish however I do not use Direct TV my relatives do and its doing great. If the Phone number is real I have it if you need it.

Our DVR now makes its phone call every day while in the past it has been only once a week. Has the call policy changed or is there a malfunction in the system?

How can I obtain a audio recording of a phone call that I had with a At&t representive?

A caller said he was from Directv and said satellites were being repositioned and he needed to replace my receiver (at no cost). (I am a streaming customer) I told him I have four receivers. (pause)  He said to get out my remote and turn on the TV. I said I can't do that right now.  He as

I had a service call scheduled to switch back to Uverse from Direct tv this morning. Direct tv turned off the service as scheduled . I called Att uverse and spent over 2 hours on the phone because the tech never showed up. They said there was a glitch in the system. Now I have no tv service and have

I would like to verify my direct service call appointment

Can I have someone that speaks clear English to call me please regarding my account. My number is [Edited as per community guidelines) Shawn

I would like to know what the procedure is for a call center representative when a customer calls to discontinue a service. I anticipated having to decline a discounted rate but when the call wrapped up it seemed the representative let personal views entered into the work arena. Does the company all

How do I go about getting a service call scheduled. Computer works but the main TV does not. Have tried resetting the receiver.

Did you call me? I recieved a call stating they were directv and that the satellite was going to be moved and wanted to continue the conversation. When I suggested they speak to my husband they dropped the call.

We have caller ID that works fine on all telephones, and all calls show in Caller Log. We deleted all pevious calls and tested it again but to no avail. Why do the calls show on the Caller Log and not on the TV screen when incoming?

I received a telemarketing call they left a message that we were eligible for 50% off our tv bill. Would like to know is this correct or a scam

When directv changed the guide format my call log was no longer available to view for previous telephone calls. How can I reactivate this feature I've always had?

I just received a call from someone saying they work for Direct TV and said they can get $30 off my bill because current customers are complaining how they are over charged compared to new customers. Is this a scam?

I had someone call and say they were calling from directv about a special deal how can I verified it was legit ?

Called 800.531.5000. when transfered by their system my call is hung up.  Tried 3 departments and same result.