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Head End Troubleshooting

Hi Folks,     I'm new to this forum and to head end work too. I am hoping find some help in locating any type of step by step troubleshooting charts and /or training articles, videos and links to help me get up to speed with head end and distribution work. I've been installing TVs in hospitals and o

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SL3 PIG-Z Slimline Single Head Four Output Dish

We are currently traveling around the country in our motor coach.  We had a service call at a campground in Williamsburg, Virginia on 8/4/2010.  The Direct TV contractor installed an HD DVR receiver in our motor home and a Slimline SL-3 PIG-Z Lot No -0109 single head with four outputs 3LNB dish at o

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Return of satellite head

Since you don’t mail boxes  out to receive equipment back where are we supposed to send this stuff I also got a letter about my outdated equipment that didn’t need to be sent back but should be sent for recycling what is that about does that also mean the satellite head?

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2 remotes not working, do I just bite the bullet and order new ones?

I have an RC65 remote for use with my standard receiver (D12-100) and an RC32 remote for use with my DVR receiver (R15). Both remotes came with the receivers and all equipment is approximately 2 years old. I am not using them to operate anything other than the Directv receivers.  Within days both re

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Getting my head around the requirements...

I have a HR21 and an old Sony SD now, but I wanna change it all up. I want:- HD DVR in Living room- HD DVR in playroom- HD DVR in master bedroom- HD receiver in office- HD receiver in kid's room 1- HD receiver in kid's room 2- HD receiver in kitchen My house has cat5 and coax going to every room. So

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351

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Headphones

how do you connect wireless headphones to the Direct TV Stream system? What head phones work with it? Thanks, Joel

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My head is about to explode after trying to cancel DirecTV

Look. I understand that ATT/DirecTV changed their policy at the beginning of the year regarding pro-rating bills; however, that is the stupidest policy I have ever experienced. My bill went up by $158 from one month to the next and I have to pay it apparently. Never again will I use DirecTV and when

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Based on my experience, consider it a bullet well dodged.Uverse was not good or cheap.Xfinity has Better internet and TV.

 to the conversation: 

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Dissapointed Plenti member and ExxonMobil employee

Greetings ATT,As an ExxonMobil employee just transferred to Spring Texas (The Woodlands) and motivated by my Plenti membership where our companies are co-participants I tried to get ATT verse for my new apartment.I went (twice) through an horrible telephone processs including credit checks. And was

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DJ, you have Beta non SWiM working? dude bite the bullet and get on twitter or email DIRECTV Customer Service directvcustomercare@directv.com already. 😉 stop killing yourself over this

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UPDATE: How to add MRV if you're using your own networking (not DECA)

Thanks to Doug Brott at DBSTalk for clarifying these exact instructions to help you walk the CSR through the process of activating MRV on your account when you're using your own networking equipment.NOTE: If you are ordering DECA/SWiM, DO NOT follow this procedure. Simply order DECA/SWiM and MRV wil

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I can't log in to Direct TV - I have tried the most recent "solution" from an ATT Head of whatever

I can't log in to direct tv under any circumstances - everything I have read, I have tried and can't get in.is this a conspiracy, or what?and I can't combine accounts together, only email and wireless phone, but no direct tv.

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@lizdance40 wrote:Based on my experience, consider it a bullet well dodged.Uverse was not good or cheap.Xfinity has Better internet and TV.Based on my experience. Uverse is much better than Comcast.

 commented 

10 years ago

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Dissapointed Plenti member and ExxonMobil employee

Greetings ATT,As an ExxonMobil employee just transferred to Spring Texas (The Woodlands) and motivated by my Plenti membership where our companies are co-participants I tried to get ATT verse for my new apartment.I went (twice) through an horrible telephone processs including credit checks. And was

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Thank you for your response.Yes I know my post was long and rambling. Obviously you didn't read it or you would have seen I addressed every one of your bullet points. You must work for AT&T.......................................

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Watch your bill, mine just increased over 50%

Like others on here I have been a SWB/ATT customer for decades. My U-verse Internet and U-verse Voice bill just increased over 50%, from $80.71 per month to $121.12! It will be higher next month since this was a prorated month.  After call number one to customer suppport it seems I was "bundled" as

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Let me revise my question a bit.  Is Uverse TV "expanding" in zipcode 66218 right now.  I already know sub-divisions only a few blocks away already have it.  The bullet below doesn't really answer my question: Ltd avail/areas. May not be available in

 commented 

9 years ago

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Is Uverse TV coming to zipcode 66218

Some cable company is digging up our sub-division in western Shawnee, Kansas.  Hoping it is finally uverse TV but no one can give us an answer.  Already have uverse internet but cable has not been available (we don't want DirectTV also).  AT&T reps can not answer this as they are usually offshore an

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Your 3rd bullet says, “coverage for all your favorite entertainment devices.” This is NOT what you described. There is a huge difference between “all” and your narrow list. Fix my stuff or my $3,000/yr walks.

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Asurion Run Around on claim

Lightning hit very close to my home. My Yamaha YSP-2700 immediately started humming loudly. Knowing that my Premier Protection Plan covered “all your favorite entertainment devices” I submitted a claim. They sent the wrong size box. When I called back to get a different box, Asurion told me they don

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@19alsa90 is there anything in your second post that was not covered in your first post?    I do appreciate the edit on the first post with paragraphs and bullet points so thank you for that.

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Silent Screams-the last words of hopeless victims of AT&T

Good morning,        My name is Alex and I am not AT&T U-verse customer. Not only am I not a U-verse customer, I have never even inquired for an estimate or home evaluation from AT&T for such services, nor has AT&T contacted me about such offers. I begin by introducing my status as a non-customer be

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mini genie

My mini genie power button won't light up and I get no programming.  I called for service but they are closed on weekends.   Anyone know how to fix my issue or do I just put a bullet hole through the genie?

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Well I bit the bullet and had AT&T come out to my house and install a wired STB through Coax. The jumping is gone. I'm done troubleshooting this problem. It was 2 guys and they also said that they've never seen this "jumping" issue before. They didn'

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Wireless Receiver "Jitters" Every 10 Seconds

I had U-Verse installed yesterday. I'm having a problem with the wireless receiver having get a slight "jitter" or have a "flash" every 10 seconds or so. It's kind of hard to describe but it's most obvious when static images are on screen such as station logos or score bugs. It happens on the entire

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HD23-700

I need to move my hd23-700 dvr out of the room account remodel. I will be sleeping in my RV that has a single head lmb. will the hd23-700 work with the single head dish?

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Thanks, we have been looking at that dish but we were also wondering if we should just bite the bullet and get one of those portable automatic dishes from Winegard. They basically do all of the sat finding for you as well as take care of any leveling

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no signal at all....not even a blimp

We are full time RVers and have been setting up/taking down our portable dish without any issues for the past year. We are currently in the desert of AZ and we have not been able to get any type of sat signal at all. The tripod is level and pointing in the right direction. We have a clear and unobst

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Alexander,The URL is https://www.directv.com/DTVAPP/mydirectv/account/myEquipment.jsp and I have attached a pdf of the screenshot. As it is part of my account, you may find it harder to browse to, as the URL infers. How I got to this screen is detail

 to the conversation: 

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Asurion Run Around on claim

Lightning hit very close to my home. My Yamaha YSP-2700 immediately started humming loudly. Knowing that my Premier Protection Plan covered “all your favorite entertainment devices” I submitted a claim. They sent the wrong size box. When I called back to get a different box, Asurion told me they don

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